Android: AutoPlay no longer works

[GawdSlayer]

@AdamPandora Is this ever going to get fixed? Its super annoying lol

[AdamPandora]

Sorry for the trouble, @GawdSlayer.

I'd be happy to help look into this further.

Can you please try reproducing this issue, and then let me know the name of the song you used to start your listening session before AutoPlay failed to continue?

I appreciate you working with me on this.

[GawdSlayer]

I dont know what song it started with, but it has been happening since January, when it worked perfectly before. 

If you check my account I start my drives around 445pm PST Monday - Friday if that helps. 

If you really need the song name I will try and remember it when I leave for work tomorrow. 

[AdamPandora]

@GawdSlayer Thanks for following up with those additional details.

No worries if you don't remember which song you were listening to when this happened previously. I understand this has been an ongoing issue for you, especially since AutoPlay was working as expected before.

To help us investigate further, could you please try reproducing the issue the next time you listen to Pandora?

If AutoPlay fails to start after an on-demand track finishes, please make note of the following:

• Song and artist name: The specific song you were listening to when AutoPlay failed to start.

• Date and time: Approximately when the issue occurred.

• What happened: Did playback stop completely after the song finished, or did something else happen?

Please also make sure that AutoPlay is enabled in your settings when testing.

Once you have this information, reply back to this thread with those details so we can pass them along to our engineering team for further investigation.

Thanks again for your patience and for helping us look into this!

[GawdSlayer]

I think I misunderstood the assignment 😅

My issue seems to be different. When I say "autoplay" I mean when your phone connects to Android Auto, the music doesnt automatically start playing. 

Technically, I guess this is two issues, but they seem to be connected somehow.

The Pandora app tries to launch and fails, leaving me with a Pandora window that says something like "Press to start Pandora", then when I press it, no music automatically plays, I have to manually select a channel to get music started. It used to just start my last played station when I plug my phone into USB or use Wireless AA. 

I have tried all known fixes, cleared all caches, reinstalled both apps, made sure "Automatically start Pandora / Music" are both enabled in Pandora app and AA options, fully factory reset my head unit... probably other things, but still no luck. 

As far as "recreating" the problem, all I have to do is plug my phone in and it happens everytime. 🤷🏽

Hopefully this gets resolved eventually. Thanks 

[TannerPandora]

Hi @GawdSlayer 

Thanks for clarifying!

I think the confusion came from the term "autoplay," since Pandora also has a feature called AutoPlay that works a little differently. Pandora's AutoPlay feature is designed to keep the music playing after you've reached the end of an album, playlist, or selected song by automatically playing similar music.

What you're describing definitely sounds different. Based on your description it sounds like when your phone connects to Android Auto, Pandora opens but doesn't automatically resume playback. Instead, you're prompted to open Pandora and then have to manually select a station to begin listening.

I've gone ahead and fowarded these additional details along to our engineering team for further review.

Thanks again for taking the time to clarify and for your patience in the meantime!