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Automotive: Connecting to vehicle states no data

waddy29
Local Performer

When I plug my phone into my car entertainment radio and push Pandora it states there is no data. I have not had this problem before

Moderator Edit: Changing title for clarity

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TannerPandora
Moderator
Moderator

Hi @waddy29 Welcome to community!

Sorry to hear you're having trouble in your car. Since you're having trouble when connecting in your vehicle I've moved your post over to our Automotive board.

Can you tell me a little more about your mobile device and vehicle:

  • What is the make, model and year of your vehicle?
    • If you have an aftermarket stereo, what is the make and model of that device?
  • What is the make and model of your phone?
    • Can you tell me the Pandora app version (let me know if you need help finding that)?
  • Is your vehicle equipped with Android Auto or Apple CarPlay?

Also, can you take a picture of the error message you see to share with me here.

You can include photos in your response directly on community. The best way to do this is through a mobile or web browser. You won't be able to include photos through the email notification you may receive.

Thanks for the help!

Use your mobile device only when conditions allow and as permitted by applicable law.

 


Tanner | Community Moderator

> Follow us on Twitter
@PandoraSupport

View solution in original post

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TannerPandora
Moderator
Moderator

Hi @waddy29 Welcome to community!

Sorry to hear you're having trouble in your car. Since you're having trouble when connecting in your vehicle I've moved your post over to our Automotive board.

Can you tell me a little more about your mobile device and vehicle:

  • What is the make, model and year of your vehicle?
    • If you have an aftermarket stereo, what is the make and model of that device?
  • What is the make and model of your phone?
    • Can you tell me the Pandora app version (let me know if you need help finding that)?
  • Is your vehicle equipped with Android Auto or Apple CarPlay?

Also, can you take a picture of the error message you see to share with me here.

You can include photos in your response directly on community. The best way to do this is through a mobile or web browser. You won't be able to include photos through the email notification you may receive.

Thanks for the help!

Use your mobile device only when conditions allow and as permitted by applicable law.

 


Tanner | Community Moderator

> Follow us on Twitter
@PandoraSupport

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