Automotive: Why does Pandora skip in my car?

[Kathy4]

I’ve tried everything that was suggested to this date. Please provide a solution if there is one. 

Moderator Edit: Changing title for clarity

[TannerPandora]

Hi @Kathy4 

Welcome to community!

Happy to take a look. So I can better understand your experience, could you share a few additional details?

To confirm, are you connecting in your car using your iPhone? Can you let me know your iOS version and Pandora version?

• When connected, do you use CarPlay, Bluetooth, or a USB wired connection?
• When the music skips, are you usually listening to a station, playlist, or album?
• Does this only happen while in the car, or have you noticed it happening outside of the car as well while using a cellular connection?

Thanks for helping with those details.

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In the meantime, I’ve enabled a trace on your account so I can take a closer look. While the trace is active, please uninstall and reinstall the Pandora app, then continue listening as you normally would.

Please note that uninstalling the app will remove any offline content currently downloaded to your device. You’ll need to re-download any music or podcasts you'd like available for offline listening afterward.

The next time you experience the skipping issue, please send over the date, time, and time zone of the occurrence, and I’ll be able to take a closer look. 

Thank you!