CarPlay + iOS 18: Selecting content doesn't transition to Now Playing Screen

[Pandora]

Pandora Update (11/22/2024): We appreciate everyone's patience, and understand that these issues around Apple CarPlay have been frustrating and disruptive to your listening experience in the vehicle. Our engineering teams have been working diligently to resolve this for all impacted listeners.

We're happy to announce that Pandora version 2411.1 for iOS should resolve the following issues with CarPlay:

• Listeners who experience trouble with stations loading in the Recent tab.
• Listeners who experience an error message "There was a problem loading this content".
• Listeners who experience loading issues with songs within a playlist.
• Listeners who experience the screen not automatically transitioning to the Now Playing screen.

We recommend manually updating to the latest version (2411.1) of Pandora by visiting the Apple App Store on your iOS device and using the below steps to update.

How to manually update apps on your iPhone:

• Open the App Store.
• Tap the My Account button or your photo at the top of the screen.
• Scroll down to see pending updates and release notes. Tap Update next to an app to update only that app, or tap Update All.

In some cases you may need to refresh the page in order to see the update. After updating to Pandora version 2411.1, please try Pandora with CarPlay again and let us know if you're still having trouble.

Please use your mobile device in your vehicle only when conditions allow and as permitted by applicable law.

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Pandora Update (10.10.24): This thread has been specifically created for listeners who report that after selecting a song, CarPlay does not transition to the Now Playing screen.

If you are experiencing this please be sure to post your comment within this thread. Comments posted here will be reported to an internal ticket investigated by our engineering team.

In the meantime, we ask that all listeners commenting to keep posts relevant to the thread and help us keep community a welcoming environment for all.

Updates will be posted as they are made available to the community team. Thank you for your continued patience. 

[gvinson58]

I am running iOS 18.1 beta and have updated to Pandora 2408.1.1. The Pandora CarPlay screen will populate, however it will not transition to the Now Playing screen when selecting a station. I have to press the icon in the upper right for it to transition to Now Playing. Also, the animated bars do not display on the Pandora CarPlay screen to indicate which station is playing. I consider this a partial fix.

I'm no coding expert but it seems Pandora isn't taking this seriously.

[mtboze]

Running 18.0, I get the stations from both "Collections" and "Recent", but tapping an individual station doesn't bring up the song "now playing". EXCEPT one time the song came up, but after going back to the previous screen I could not get it to do it again. 

[Alfa4]

Yes, having this problem 

[Bixbygretta]

Same issue here.  Carplay only loads about 30% of the time

[jrbanion]

I am still having issues with screen transitions, recents tab, and error messages, even after updating to the newest Pandora version.

[agc428]

Obviously Pandora ver 2408.1.1 and Apple ios-18 CarPlay are having compatibility issues. So, the next question is how long is this going to take to get fixed. Weeks, Months, maybe never... I started a Spotify free subscription (testing it out) and have an Amazon Music subscription, both work with Apple ios-18 CarPlay. 

Who wants to pay money for something that's broken. Pandora seems to be falling behind in the Music streaming business and is going to lose customers.

[Lchamb]

Running 18.0, I get the stations from both "Collections" and "Recent", but tapping an individual station doesn't bring up the song "now playing". EXCEPT one time the song came up, but after going back to the previous screen I could not get it to do it again. 

[agc428]

I have 2 iPhone 12 minis (Black and Blue)... I updated both to ios-18 the day after its release and have the same Pandora ver 2408.1.1 compatibility issues on both.

I updated (Blue) to ios-18.0.1 and still have the same compatibility issues.

I downgraded (Black) to ios-17.7 and BINGO! it's working. 

[Bixbygretta]

How do I do that?

[agc428]

I used "TunesKit IOS System Recovery" ($25)... It wipes out your iPhone and re-installs ios-17.7 and you have to install everything/configuration manually like it's a new iPhone.

Saved icloud back-ups will make the iPhone want to upgrade back to ios-18 during the Restore from iCloud process.

I have an iPhone 8+ iCloud backup (ios-16.7.10) that has pretty much everything/configuration on it, so I used it to restore. I had to make tweaks and add some apps but was better than having  to add everything manually.

This is not an Easy Fix but Pandora is working with NO issues.

[C7Rhodes]

I am having the same problem. Its really annoying to have to do all these steps!! Car Play is supposed to make our lives easier and hands free because we are driving! Its very annoying and inconvenient having to click all these things on the screen and on my phone just to get any music to start playing. Please fix!! 

[AlBobtross]

Having all three issues 

[Stephanhintz]

Still having issues  running newest iOS update and Pandora update. Very frustrating. Car play is still not working properly 

[domo32454]

After the update, Pandora shows “loading…” until I select my collections,  then select stations, select the station I want, then it starts playing but I have to hit the arrow on top right to get the song.  Pandora used to be so simple and now it’s a pain, especially when driving.  Please get this fixed!!!

[BBH42]

My system is acting near normal. It takes a couple more "button pushes", but I do get there. When CarPlay loads, a song from my last selected station starts playing. A couple of "taps" and I have the Now Playing screen up and running. Totally livable arrangement. I have the latest Pandora and IOS 18.0.1.

I still get the "Loading" notification, but I just ignore it and select the "volume ?" icon top right and I am in the Pandora system. I'd make a video of the entire process, but I'm not sure I could upload it.

[Brettpillow]

I’m having the same issue. It plays the station but does not display the song playing. 

[domo32454]

Press the green arrow on top right. Should work but it is a pain to have so many steps.

Donna Moore
Sent from my iPhone

[Brettpillow]

Thank you for your reply. But it doesn’t show what is playing at all. Just gives error message.
M. Brett Pillow

[domo32454]

Well darn. Sorry I didn’t help. I understand how frustrating it is. I’m rather annoyed with the issue myself.

Donna Moore
Sent from my iPhone