CarPlay + iOS 18: 'There was a problem loading this content' error message

[Pandora]

Note: This thread as been accepted as the Solution to mark the CURRENT STATUS AND STEPS. Updates will be provided in this thread as they are made available to the Community Team.

We appreciate your continued patience during this time.

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This thread has been specifically created for listeners who report receiving the error message "There was a problem loading this content" when connecting to CarPlay on iOS 18.

If you are receiving this error message, please post your comment within this thread. Comments posted here will be reported to an internal ticket investigated by our engineering team.

In the meantime, we ask that all listeners commenting to keep posts relevant to the thread and help us keep community a welcoming environment for all.

Updates will be posted as they are made available to the community team. Thank you for your continued patience. 

[Nroth403]

It seems pandora doesn’t really care as this has been an ongoing problem with absolutely no fix!

[anc5]

I am having same issue with there was a problem loading content. This is very frustrating…

[JVillaneII]

I have completed the steps still having the same issue 2025 Acura Integra. Please advice. 

[agc428]

Pandora seems incapable (or just won't) of fixing the issues with CarPlay. Over a month and still no fix

Moderator Edit: Format

[Randa_bacole]

I am also having this issue with my RAV4. I do not have wireless CarPlay. I use a usb to connect and I get this error message. 

[robertk2]

Has this been fixed yet???

[Copter]

Nope
Sent from my iPHONE ProMax
16

[iamlegion]

Get this ALL the time. The most infuriating problem is I pay for premium to have offline content. Pandora, I’m the near decade I’ve been a paying customer, has automatically fallen back to offline music maybe… three times. So frustrating.

[CG26]

Same issue here. Using latest app update and iOS 18 on a 2023 Cayenne

[Chuck_S]

I’ve discovered that the problem loading content is only when using CarPlay
wirelessly. Pandora with IOS 18.01 works fine using CarPlay when connected
with a USB cable.

[agc428]

The only FIX I found was to downgrade your iPhone to ios-17.7 (not an easy proce$$)

[Bob39]

I used a usb and still had the problem

[RobinPK]

Mine does not work wired
May you be showered with miracles 

[Kmoore2]

2024 Lexus, same error. 

[KCaturano]

October 28, 2024 and this is still an ongoing issue for me! 

[RollTide]

Still having the loading error since iOS 18

[KenX]

I am having the same problem on my 2023 Toyota Highlander since updating iPhone to IOS 18. I am getting messages like  having problems downloading this content. Hopefully you can fix this soon. Totally worthless as is.

[RollTide]

Agreed. 2021 f150.

I also like to use google maps, but that has been affected as well since
the update. It will not load in automatically from my phone and when I load
it, it doesn’t coexist with the music input.

[LaszloP]

Same issue for me. Also, will not display the song list for albums until I go back and click the album a second time. 

• Device & Generation: iPhone 13 Pro Max
• Carrier: Cricket / AT&T
• iOS version: 18.0.1
• Pandora version: 2409.1

[gwenray]

I was billed for my monthly subscription, and I’m still having issues. Giving Pandora another week then I’m cancelling.