CarPlay + iOS 18: 'There was a problem loading this content' error message

[Pandora]

Pandora Update (11/22/2024):

We appreciate everyone's patience, and understand that these issues around Apple CarPlay have been frustrating and disruptive to your listening experience in the vehicle. Our engineering teams have been working diligently to resolve this for all impacted listeners.

We're happy to announce that Pandora version 2411.1 for iOS should resolve the following issues with CarPlay:

• Listeners who experience trouble with stations loading in the Recent tab.
• Listeners who experience an error message "There was a problem loading this content".
• Listeners who experience loading issues with songs within a playlist.
• Listeners who experience the screen not automatically transitioning to the Now Playing screen.

We recommend manually updating to the latest version (2411.1) of Pandora by visiting the Apple App Store on your iOS device and using the below steps to update.

How to manually update apps on your iPhone:

• Open the App Store.
• Tap the My Account button or your photo at the top of the screen.
• Scroll down to see pending updates and release notes. Tap Update next to an app to update only that app, or tap Update All.

In some cases you may need to refresh the page in order to see the update. After updating to Pandora version 2411.1, please try Pandora with CarPlay again and let us know if you're still having trouble.

Please use your mobile device in your vehicle only when conditions allow and as permitted by applicable law.

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Pandora Update (10.10.24):

This thread has been specifically created for listeners who report receiving the error message "There was a problem loading this content" when connecting to CarPlay on iOS 18.

If you are receiving this error message, please post your comment within this thread. Comments posted here will be reported to an internal ticket investigated by our engineering team.

In the meantime, we ask that all listeners commenting to keep posts relevant to the thread and help us keep community a welcoming environment for all.

Updates will be posted as they are made available to the community team. Thank you for your continued patience. 

Note: This thread as been accepted as the Solution to mark the CURRENT STATUS AND STEPS. Updates will be provided in this thread as they are made available to the Community Team.

We appreciate your continued patience during this time.

[Byancey]

Same issue after iOS 18 upgrade. 

[Submerge]

Prob ditching Pandora for Spotify.

[Scottnur96]

Yes I also upgraded and still getting errors.

Get Outlook for iOS<>

[Mkn42]

Problem in my 2023 Mini Clubman…

[Shy3]

I am having all of the same issues 

[trefrati3]

Same issue,

I

am going to switch other service?

[ionp]

Same issue, ios 18.1

[Submerge]

Just cancelled Pandora and took subscription with Spotify.  No issues there with CarPlay.

[Omahax5]

Yes. Same issue with wireless CarPlay, BMWx5. Selecting the arrow in the top right does load station content but station has to be selected from the phone. Stations are not responsive on the vehicle touch screen. Pandora 2409.1. iOS 18.1

[ShaylenSherer]

I’m getting the “having trouble loading content” message as well as it not transitioning to recents or now playing songs

[Jnghiem]

I’m having the same error. States problem loading this content. 2024 Toyota Grand Highlander.

[G10375]

One would think that this would be an easily replicated issue on pandora’s side to be able to implement a fix. Multiple vehicles, multiple years. Are they even trying?
KK

Sent from mobile

[Omahax5]

So true. While I can manually force the app to load station content, I have to use my phone to change stations. That’s distracted driving. I really love the format of Pandora and can’t fine a good substitute. Hope this gets fixed soon. Can’t imagine how it can be taking so long. Like you, I wonder how committed they are to the future of Pandora.

[Milwife1993]

2024 Chevy Equinox, Have been having same issue as everyone else, thought it was just me! Hope they come up with a fix soon, it’s so frustrating. 

[Coldlite]

I have the same problem

[RB82]

2021 Ford F150

iPhone 15

iOS 18.0.1

Sync4 Version: 20262_PRODUCT, Rev: 229

Pandora 2409.1

[Coldlite]

Me too, same problem. 

[Omahax5]

Not your vehicle. It’s Pandora and issues with iOS 18.

[Lalin]

I am running iOS 18.0.1 with Pandora 2409.1 and still have the problem with CarPlay.

Please help!

[JJ1]

I am having the same issue since iOS 18..."problem loading content," not showing recent stations, no playing the correct station when clicked on. Seems like since iOS 18 came out, Pandora using CarPlay has been a mess. Not working right. Very frustrating because it has been going on for a while now.