CarPlay + iOS 18: 'There was a problem loading this content' error message

[Pandora]

Pandora Update (11/22/2024):

We appreciate everyone's patience, and understand that these issues around Apple CarPlay have been frustrating and disruptive to your listening experience in the vehicle. Our engineering teams have been working diligently to resolve this for all impacted listeners.

We're happy to announce that Pandora version 2411.1 for iOS should resolve the following issues with CarPlay:

• Listeners who experience trouble with stations loading in the Recent tab.
• Listeners who experience an error message "There was a problem loading this content".
• Listeners who experience loading issues with songs within a playlist.
• Listeners who experience the screen not automatically transitioning to the Now Playing screen.

We recommend manually updating to the latest version (2411.1) of Pandora by visiting the Apple App Store on your iOS device and using the below steps to update.

How to manually update apps on your iPhone:

• Open the App Store.
• Tap the My Account button or your photo at the top of the screen.
• Scroll down to see pending updates and release notes. Tap Update next to an app to update only that app, or tap Update All.

In some cases you may need to refresh the page in order to see the update. After updating to Pandora version 2411.1, please try Pandora with CarPlay again and let us know if you're still having trouble.

Please use your mobile device in your vehicle only when conditions allow and as permitted by applicable law.

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Pandora Update (10.10.24):

This thread has been specifically created for listeners who report receiving the error message "There was a problem loading this content" when connecting to CarPlay on iOS 18.

If you are receiving this error message, please post your comment within this thread. Comments posted here will be reported to an internal ticket investigated by our engineering team.

In the meantime, we ask that all listeners commenting to keep posts relevant to the thread and help us keep community a welcoming environment for all.

Updates will be posted as they are made available to the community team. Thank you for your continued patience. 

Note: This thread as been accepted as the Solution to mark the CURRENT STATUS AND STEPS. Updates will be provided in this thread as they are made available to the Community Team.

We appreciate your continued patience during this time.

[JJ1]

I am having the same issue since iOS 18..."problem loading content," not showing recent stations, not playing the correct station when clicked on. Seems like since iOS 18 came out, Pandora using CarPlay has been a mess. Not working right. Very frustrating because it has been going on for a while now. I've done the update on Pandora..nothing has improved. 

[Rubyred1209]

Glad to have found this. I thought my car was messed up some how, I am also getting the same error message. I drive a Toyota Camry 2022. 

[Lalin]

Glad you found this but unfortunately useless because Pandora has not done anything about it…

[aarre]

What is the solution?

[Lalin]

There is no solution so far. How do you downgrade the iOS?

Just so a youtube on it and it is mighty complicated.

Moderator Edit: Merged posts

[agc428]

I used Tuneskit (Google it) cost $$... 

I posted the info before and the Moderator took it down.

[agc428]

We go on road trips and listen to music during the trip, so, it's kinda important to us. So, I had to find my own solution (can't wait for Pandora to FIX the issues) or switch to another service... 

Yes, it was a task to downgrade and almost didn't work... I have a second iPhone 8+ on ios-16 and has most of the configuration settings and the downgrade process wants to restore from a Back-up and wants to upgrade to ios-18 during the process OR setup as a New iPhone (ios-17.7) and put all settings in manually... So, i picked the iPhone 8+ Back-up and the process stayed on ios-17.7... Added some missing Apps and a few things I had to tweak.

[Jcrane28]

I am having the same problem with my Pandora

(email)

Moderator Edit: Personal Information

[TDavenport]

How do you down grade ?
Tami

[agc428]

I used Tuneskit (Google and Youtube it) cost $$... 

I posted the info before and the Moderator took it down.

[Omahax5]

Either Apple or Pandora will need to provide an update. It’s my understanding from Apple Care there are updates are planned due to other conflicts but Pandora was not specifically mentioned. Pandora does not seem to be doing much, if anything.

One would think Pandora would update their listeners!

[agc428]

Greetings... I read in a previous post a few weeks ago that Apple said it's Pandoras responsibility to Beta test and be compatible when ios-18 came out... Apparently Pandora didn't.

I posted about a month ago that Pandora should warn their listeners about the issues.

[Bradyws]

I am experiencing the same issue after updating to iOS 18. I eliminated Pandora app and then re-downloaded and I still get the content can’t load error.

[Jbradcase]

No problem with Spotify
Sent from my iPad

[Submerge]

Spotify is the answer.  Pandora and Sirius XM are same company.  They apparently are not concerned about Pandora customers.  So now they have at least one less.

[Omahax5]

Does Spotify work the same as Pandora or do I have to create my own playlist? What I like about Pandora is once is set a “station” it finds similar artists and music I like. Does Spotify do that? Thanks!

[donnytee]

When paired with CarPlay with my iPhone pandora says loading but never loads. Then I get an error message saying There was a problem loading this content. This started happening after updating to Ios18

[21WAG]

There was a problem loading this content.

I have been receiving the above since I updated to IOS18.

Please FIX this!!!!

[srpeters18]

I’m on wireless CarPlay and receive this message frequently when first switching to Pandora from other audio apps. I’m on IOS 18.1 and Pandora 2409.1. 

[Omahax5]

From Pandora Chat/Help:

Good ole “we’re working on it” stuff!

I'm so sorry for the inconvenience. We're aware of the issue and are working on it; we really appreciate your patience!