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GMC - Waiting for Coverage message

dtait231
Local Performer

Help! I have a Pandora app icon on my entertainment system in my new 2020 GMC Sierra 1500 SLT. It's worked perfeclly for the last month and now I'm getting this message: "connecting...waiting for coverage..." and it never connects. Any ideas or remedies?

mod edit: changing title for clarity

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24 Replies

TannerPandora
Moderator
Moderator

Hi @alan21e! Thanks for posting to community.

Can you confirm the name of the GMC data plan that you are currently using in your Sierra? Thanks!


Tanner | Community Moderator
~ New Music: New Music Monday
~ Check out Tip #16 Alarm Clock from Tanner's Tips
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alan21e
Underground

I have the GMC Unlimited Prepaid Data Plan.

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TannerPandora
Moderator
Moderator

@alan21e  Are you referring to the Connected Vehicle plan for $24.99?

To clarify, GMC requires specific data plans in order to stream content within the vehicle. For example, GMC Maps+, Amazon Alexa built-in and in-vehicle apps, like Fox Sports and Pandora.

For more information about GMC CONNECTED SERVICES - click here.


Tanner | Community Moderator
~ New Music: New Music Monday
~ Check out Tip #16 Alarm Clock from Tanner's Tips
> > Follow us on Twitter @PandoraSupport

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alan21e
Underground

Yes, but I purchase it at the annual price vs monthly price. My annual plan expires in May, and I will renew.

My plan includes the following:

Available Wi-Fi® Hotspot
In-Vehicle Apps: Connect to a full suite of available In-Vehicle Apps, including Alexa Built-In, Spotify®, Pandora®, Fox Sports and more.
Available Wi-Fi® Hotspot: Stream unlimited music, TV shows, news and more on up to 7 devices.
Moderator Edit: Merged posts
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TannerPandora
Moderator
Moderator

Thanks for clarifying, @alan21e

I can remove the GM connection with your Pandora account from my end and have you run through the set-up to see if that will help.

If you'd like to try this, let me know.


Tanner | Community Moderator
~ New Music: New Music Monday
~ Check out Tip #16 Alarm Clock from Tanner's Tips
> > Follow us on Twitter @PandoraSupport

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