iOS - Limited Connectivity Error / Disconnects in Car

[Smickey1977]

I have Plus and still keep getting limited connectivity messages and sometimes will not connect at all in my car. I have full service on my phone so its not a cell issue. I also have offline stations so even if theres  limited connectivity shouldn’t those play?

[TannerPandora]

Hi @Smickey1977! thanks for posting!

Does this only happen when connected to your vehicle and/or on cellular or does this occur while connected to WiFi too?

Could you tell me more about your device:

• Device & Generation: (e.g. iPhone 5c, iPod 6th gen, iPad Air2, etc.)
• Carrier:
• iOS version: (Settings > General > About > Version)
• Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)

Thanks!

[Smickey1977]

Only on cellular. Its an iphone 8plus. 
ios 13.6.1

[TannerPandora]

Thanks for the info @Smickey1977. I'm going to pass this along to our engineers for further investigation. 

Can you let me know the Pandora version you're currently on? Thanks!

[Tanishap]

I’m experiencing the same issue as of late. I’ve got an iPhone 11 max pro. I have the free version of pandora. It plays one song and once that song is done it says limited connectivity and this only happens in the car connected to Bluetooth. If I play it by itself from my phone I have no issues. I have a Mazda CX-9.

[AlyssaPandora]

Hey there, @Tanishap. 👋

Sorry to hear that you're encountering this error message as well. Thanks so much for reporting this.

Could you share the following details?

• Carrier:
• iOS version: (Settings > General > About > Version)
• Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)
• Are you using WiFi or cellular when this happens?

Let me know. 🎧

[Tanishap]

Verizon

iOS Version: 13.6

Pandora version: 2009.2.1

Using cellular but my phone tries to pick up WiFi randomly so it could be both...maybe.

[AlyssaPandora]

Thanks so much for getting back to me with that information, @Tanishap. I'll be reporting this over to our iOS engineers.

We appreciate you reporting this. 🎧