@gda56rd Our AMP team can help with this - I have escalated your feedback over to them so they can further investigate.
They will also be contacting you privately via email to help make sure this gets resolved.
Please keep an eye out for their message.
Hello, my album Total Inferno L.P. went to another account completely separate from my artist account. Can we fix that Issue?
My artist account is L.I.T. (Hip Hop)
But is live on L.I.T. .
Can we transfer my album back to L.I.T. (Hip Hop) as soon as possible?
Our band has a "similar name" issue, as well. Burning Years (my band) is listed alongside another band called The Burning Years. They seem to have a fairly different message and sound and it's certainly causing some confusion among fans of each band. Thanks, @AdamPandora!
good day, please i'm unable to claim artist on pandora amp... and dmy song has gone live. i go by the name, Ykrizz
mod edit: changing title for clarity
Hi @iamykrizz, thanks for posting and sorry for any trouble.
I've gone ahead and created a new post for you since the previous thread wasn't quite related to the same trouble you're having. This will help other artist that may have a similar problem and help keep the community organized.
Our AMP team would be the best point of contact for this - they can always be reached directly by submitting a message directly through our help page.
That being said, I've reached out to our AMP support team and they will be contacting you privately via email. Please be on the look out for their message.
Thanks for being part of community! 🎧
Hello! My release Flying Under Sea (Tanner Cundy artist) was recently made Live. However, I cannot claim the artist through Pandora AMP (name is not available) and trying to play back the songs results in an error "Due to our music licenses, the songs on this playlist are only available for radio playback.". Clicking the Create Station button does nothing, and other users are reporting the inability to create a Tanner Cundy station as well. How can I resolve this? Thanks!
Hi @tannercundy thanks for posting.
I've notified are Artist Support team about this. They will be contact you via the email associated with your community account. Please be on the look out for their email.
Thanks for your patience in the meantime.