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Happy with Pandora's email service

Local Performer

My credit card was updated due to a fraud attempt. I forgot about this, so at renewal time I was notified my Pandora that my subscription wouldn't renew. The page where I could update my subscription info would not come up. - It took several tries, but a service rep at Pandora kept helping me until the problem was solved. I have been very happy with Pandora's email service. They really keep at it until the issue is resolved. - John

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Re: Happy with Pandora's email service

Moderator
Moderator

@jcdrigus Thanks for sharing your experience with our support team! 

I'll make sure to pass your feedback along to them, as I'm sure they will appreciate your kind words. 😄

Adam | Community Moderator

Let's share music in the Playlist Swap

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Re: Happy with Pandora's email service

Chart Topper

@jcdrigus I second that. Pandora has a great bunch of people that are always trying to help those who have issues. Take care and stay safe.

mohempstead
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Re: Happy with Pandora's email service

On the Rise

I have to agree with this also. My experience has also been positive with the  Pandora team. They stick with you until your problem is resolved. 

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Re: Happy with Pandora's email service

Moderator
Moderator

Thank you for the kind words, @joemd1960.

I'll be sure to pass along the positive feedback to our support team. 👍

Alyssa | Community Moderator

Let's talk music in Community Chat

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b

Local Performer
 
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Re: Happy with Pandora's email service

Moderator
Moderator

@RachaelBoose Let us know if there is anything we can help with! 

Adam | Community Moderator

Let's share music in the Playlist Swap

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