My credit card was updated due to a fraud attempt. I forgot about this, so at renewal time I was notified my Pandora that my subscription wouldn't renew. The page where I could update my subscription info would not come up. - It took several tries, but a service rep at Pandora kept helping me until the problem was solved. I have been very happy with Pandora's email service. They really keep at it until the issue is resolved. - John
@jcdrigus Thanks for sharing your experience with our support team!
I'll make sure to pass your feedback along to them, as I'm sure they will appreciate your kind words. 😄
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@jcdrigus I second that. Pandora has a great bunch of people that are always trying to help those who have issues. Take care and stay safe.
I have to agree with this also. My experience has also been positive with the Pandora team. They stick with you until your problem is resolved.
Thank you for the kind words, @joemd1960.
I'll be sure to pass along the positive feedback to our support team. 👍
@RachaelBoose Let us know if there is anything we can help with!
>>Check out: The Listener Lounge: August 2024
>>Visit New Music: Picks of the Week (09.30.24)