cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Happy with Pandora's email service

jcdrigus
Local Performer

My credit card was updated due to a fraud attempt. I forgot about this, so at renewal time I was notified my Pandora that my subscription wouldn't renew. The page where I could update my subscription info would not come up. - It took several tries, but a service rep at Pandora kept helping me until the problem was solved. I have been very happy with Pandora's email service. They really keep at it until the issue is resolved. - John

Labels (1)
6 Replies

AdamPandora
Moderator
Moderator

@jcdrigus Thanks for sharing your experience with our support team! 

I'll make sure to pass your feedback along to them, as I'm sure they will appreciate your kind words. 😄

Adam | Community Moderator

Let's share music in the Playlist Swap

MOHLovesAlaska
Platinum Certified

@jcdrigus I second that. Pandora has a great bunch of people that are always trying to help those who have issues. Take care and stay safe.

MOHLovesAlaska

joemd1960
On the Rise

I have to agree with this also. My experience has also been positive with the  Pandora team. They stick with you until your problem is resolved. 

AlyssaPandora
Moderator
Moderator

Thank you for the kind words, @joemd1960.

I'll be sure to pass along the positive feedback to our support team. 👍

Alyssa | Community Moderator

Let's talk music in Community Chat

RachaelBoose
Local Performer
 
0 Kudos

AdamPandora
Moderator
Moderator

@RachaelBoose Let us know if there is anything we can help with! 

Adam | Community Moderator

Let's share music in the Playlist Swap