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Happy with Pandora's email service

Local Performer

My credit card was updated due to a fraud attempt. I forgot about this, so at renewal time I was notified my Pandora that my subscription wouldn't renew. The page where I could update my subscription info would not come up. - It took several tries, but a service rep at Pandora kept helping me until the problem was solved. I have been very happy with Pandora's email service. They really keep at it until the issue is resolved. - John

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6 Replies

Community Manager
Community Manager

@jcdrigus Thanks for sharing your experience with our support team! 

I'll make sure to pass your feedback along to them, as I'm sure they will appreciate your kind words. 😄

@jcdrigus I second that. Pandora has a great bunch of people that are always trying to help those who have issues. Take care and stay safe.


Up & Coming Artist

I have to agree with this also. My experience has also been positive with the  Pandora team. They stick with you until your problem is resolved. 

Community Manager
Community Manager

Thank you for the kind words, @joemd1960.

I'll be sure to pass along the positive feedback to our support team. 👍

Alyssa | Community Manager
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Local Performer
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Community Manager
Community Manager

@RachaelBoose Let us know if there is anything we can help with!