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Issues with new artist submission

Underground

Hello! My release Flying Under Sea (Tanner Cundy artist) was recently made Live.  However, I cannot claim the artist through Pandora AMP (name is not available) and trying to play back the songs results in an error "Due to our music licenses, the songs on this playlist are only available for radio playback.".  Clicking the Create Station button does nothing, and other users are reporting the inability to create a Tanner Cundy station as well.  How can I resolve this?  Thanks!

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Re: Issues with new artist submission

Moderator
Moderator

Hi @tannercundy thanks for posting. 

I've notified are Artist Support team about this. They will be contact you via the email associated with your community account. Please be on the look out for their email. 

Thanks for your patience in the meantime. 

Tanner | Community Moderator

Let's share music in the Playlist Swap

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Re: Issues with new artist submission

Underground

Thanks for the reply from one Tanner to another, I appreciate it!

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Re: Issues with new artist submission

Underground

That was cool ! Lol... TC, did you ever get that resolved ? I am having the same issue with newly “Live” album and songs... they won’t start stations because “the license alert” you mentioned. -Tom 

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Re: Issues with new artist submission

Underground

I did, Pandora support emailed me within 24 hours and connected my Amp profile up and now you can totally add my station and play the tunes on demand. I have a whopping two adds so far, one of which actually isn’t me. Probably my mom. Still counts!

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Re: Issues with new artist submission

Moderator
Moderator

Thanks for sharing that info, @tannercundy!

Glad that you were able to connect to your AMP profile and get set up quickly. 👍

Community members are always looking for new 🎶. If you're interested in sharing your tunes with the community, feel free to share a link to your music on Pandora here: Playlist Swap

In the meantime, here's an example of what another artist has shared recently:

If you feel up to up, you can also introduce yourself to the community in this thread: Introduce Yourself 

Hope to see you around the community more often! 🎧

Alyssa | Community Moderator

Let's talk music in Community Chat

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Re: Issues with new artist submission

Local Performer

@TannerPandora @AdamPandora I am having the same issue. My band Lucid Paradoxx is not showing up on the drop down menu but my music is live on Pandora.

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Re: Issues with new artist submission

Moderator
Moderator

Hey there, @tylerkeast. 👋

Thanks so much for letting us know about this. I've escalated this to our AMP / Artist Support team for further review. Someone from the team will contact you via email to assist with your submission.

Appreciate your patience during this process. 🎧

Alyssa | Community Moderator

Let's talk music in Community Chat

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Re: Issues with new artist submission

Local Performer

I am having this issue as well. Our band All But Won is not showing up in the drop down box! Can you help?

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Re: Issues with new artist submission

Moderator
Moderator

@Briandmatt2121 I will have our AMP team contact you privately via email to help with this.

Please keep an eye out for their message. 📬

Adam | Community Moderator

Let's share music in the Playlist Swap

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Re: Claim Artist on Pandora AMP

Local Performer

I'm having the same trouble, we go by DOWNLow (US). We been trying to claim this artist profile but it doesn't show up on amp but it is on Pandora. Here's the link, https://www.pandora.com/artist/downlow-us/AR3v2hppJ2kvKr2

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Re: Claim Artist on Pandora AMP

Moderator
Moderator

Thanks for posting @downlow! 👋🏻

I've let our AMP support team know about this. They'll be contacting you as soon as they can via the email associated with your Pandora account.

Thanks for your patience in the meantime. 😃

Tanner | Community Moderator

Let's share music in the Playlist Swap

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