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My account (Plus) keep cycling/buffering songs and eventually errors out on all my devices. I have disabled all extensions in Chrome and I have cleared its cookies and cache. I have tried Edge too. It also happens on my Android phone.
But if I log in to my 2nd account (Free) everything plays just fine.
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Hi, @rockdragon. ๐
I'm sorry that you're having trouble. Iโve enabled a trace on your account to help us better understand whatโs happening. For this trace to be useful, weโll need you to run through our troubleshooting steps.
- For your Chrome browser, I would recommend running through these steps here.
- For your Android device, you can try out the basic / advanced troubleshooting steps which can be found here.
If you continue to see error messages, please let me know exactly what is says and on which device.
Let me know how it goes. ๐ง
Join the discussion in Community Chat
Check out: New community badges
Share yours: Q: What's your favorite song to start the day? โ
- Mark as New
- Bookmark
- Subscribe
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- Subscribe to RSS Feed
- Permalink
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Hi, @rockdragon. ๐
I'm sorry that you're having trouble. Iโve enabled a trace on your account to help us better understand whatโs happening. For this trace to be useful, weโll need you to run through our troubleshooting steps.
- For your Chrome browser, I would recommend running through these steps here.
- For your Android device, you can try out the basic / advanced troubleshooting steps which can be found here.
If you continue to see error messages, please let me know exactly what is says and on which device.
Let me know how it goes. ๐ง
Join the discussion in Community Chat
Check out: New community badges
Share yours: Q: What's your favorite song to start the day? โ