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Chrome : No sound but songs continues to play

rowdyj
Local Performer

None of these "fixes" work! I only listen to Pandora on my desktop, and have rebooted twice for other reasons within the last three days. Rebooted the app several times. But yet, here we are. It's annoying as hell to deal with while working, wanting music playing in the background. I have found however, that you can click the "next" button, and the next song will have audio, but who knows for how long. I'm actually typing this with Amazon Music playing in the background, and seriously considering dropping Pandora after many years!! 
Edit.... I have the problem of audio dropping, but progress bar is moving, so it's not a buffering issue, which kills the "network issues" rebuttal. 

Moderator's edit: Modified title for clarity.

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3 Replies

LeonPandora
Moderator
Moderator

@rowdyj Welcome to Community!

Sorry to hear you're having troubles. Can you tell me more about what's happening?

If you are on a computer, are you listening from:

  • A Mac or Windows computer?
  • Our website, or the desktop app? If you're listening from the website, what browser are you using?


Looking forward to your reply.

Leon | Community Moderator
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rowdyj
Local Performer

My earlier reply outlined the issue.... no buffering, simply losing audio. Progress bar still rolling along with no audio. 
Website, Windows, Chrome

 

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MariaPandora
Moderator
Moderator

Hi @rowdyj , thanks for explaining.

Based on what you described, it looks like your issue is different to the one described on the thread it was originally posted so I have created a new thread  for you.

I'm sorry to hear you have been having trouble with Pandora, I totally understand your frustration. If you'd like, could you please tell me more about what's happening?

Does this happens only after you click on the next button or if you let them play without using the skip/next button it eventually happens as well?

I understand that you only use Pandora on your computer, but can you please tell me if your issue is present on any browser? Or does it happen only on Chrome?

If you haven't tried it on another browser yet, can you please try streaming from a different web browser such as Edge or Firefox and let me know what happens? If you have can you please tell me exactly what happened?

What Chrome and Windows versions are you using?

Please try to use your Pandora as you normally would so we can take a look at what's happening.

Thanks for working with me on this!

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