Response times may be longer than usual due to the holiday weekend. We thank you for your patience and understanding. We hope everyone has a safe and wonderful weekend!
I've never had an issue with pandora since 2009, till recently. I've also used speakers plugged into my laptop for great sound for a long time. For Christmas, I received new, much improved speakers "creaAtive" brand; it has great bass, loudness, etc. however, now songs stop playing with just a minute or so left of the song--- I can't click to get song restarted, I have to go to a new song. My hubby thought maybe the speakers are too "strong" for pandora?? but that's weird. also I tried different things, pop blocker, etc., etc. Today, I plugged in my old speakers to see if a song stops-----sure enough, a song quit with one minute left also!! I think it's a Pandora issue, not my speakers. ugh I love Pandora but this is frustrating.
Moderator Edit: Changing title for clarity
Hi @bjaaybea
Thanks for following up with that info.
Can you confirm if you have the same experience using a different web browser, like Firefox?
In the meantime, it may be helpful to try the following troubleshooting steps for your Chrome browser:
1. Update Chrome.
2. Clear Browsing Data (including browsing history, cache and cookies):
3. Bypass the Pop-up Blocker for Pandora:
4. Turn off extensions.
Disable HTML5 Autoplay, Adblock, and NoScript, or allow www.pandora.com within them. To do that, go to chrome://extensions/ on your web browser.
5. Allow Pandora within your firewall or antivirus.
If you are using an internet firewall or anti-virus program, it could be blocking portions of our site. Try allowing access to pandora.com within those programs, and then try visiting our site again. If this doesn't help, then try disabling such programs entirely as a test to see if this affects your issue.
Hi @marykay1
Welcome to community!
Sorry to hear this is happening.
Could you tell me a bit more, are you listening to Pandora on a computer or on a device?
Let me know!
When playing music from playlists on my PC using Windows 10, the last few seconds of most of the selections are cut off.
Hi @bjaaybea
Welcome to community!
Sorry to hear you're having trouble on your PC.
Could you tell me a bit more about your experience.
Thanks for the help!
Hi @bjaaybea
Thanks for following up with that info.
Can you confirm if you have the same experience using a different web browser, like Firefox?
In the meantime, it may be helpful to try the following troubleshooting steps for your Chrome browser:
1. Update Chrome.
2. Clear Browsing Data (including browsing history, cache and cookies):
3. Bypass the Pop-up Blocker for Pandora:
4. Turn off extensions.
Disable HTML5 Autoplay, Adblock, and NoScript, or allow www.pandora.com within them. To do that, go to chrome://extensions/ on your web browser.
5. Allow Pandora within your firewall or antivirus.
If you are using an internet firewall or anti-virus program, it could be blocking portions of our site. Try allowing access to pandora.com within those programs, and then try visiting our site again. If this doesn't help, then try disabling such programs entirely as a test to see if this affects your issue.
I will follow your suggestions - thanks for the assist.