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Control buttons disappeared from now playing screen

Gelicka
Local Performer

Hello! I listen to Pandora on the web at work. I have a premium account. My preferred station is to just shuffle everything. But today I logged on and notice that when on the "Now Playing" screen, there are no longer any control buttons to skip, pause, thumbs up or down like there used to be. In fact, I have no idea how to pause it from here without the button visible/accessible. Was this a deliberate change or are there currently issues? Thanks!

Moderator Edit: Edited title for clarity

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Accepted Solutions

AdamPandora
Moderator
Moderator

@Gelicka I moved your post over to the Desktop space.

I was unable to reproduce this issue on my end - I launched your account in Shuffle Mode, and do see all of the control buttons at the bottom of the screen:

Screen Shot 2023-01-24 at 4.28.14 AM.png

Could you tell me a bit more about what is happening? 

  1. If you are on a computer, are you listening from:
    • A Mac or Windows computer?
    • Our website, or the desktop app? If you're listening from our website, what browser are you using?
  2. Is there an error message? If so, what does it say?
  3. Can you provide me with a screenshot of what you're seeing?

Thanks for working with me on this. 🤝

View solution in original post

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3 Replies

AdamPandora
Moderator
Moderator

@Gelicka I moved your post over to the Desktop space.

I was unable to reproduce this issue on my end - I launched your account in Shuffle Mode, and do see all of the control buttons at the bottom of the screen:

Screen Shot 2023-01-24 at 4.28.14 AM.png

Could you tell me a bit more about what is happening? 

  1. If you are on a computer, are you listening from:
    • A Mac or Windows computer?
    • Our website, or the desktop app? If you're listening from our website, what browser are you using?
  2. Is there an error message? If so, what does it say?
  3. Can you provide me with a screenshot of what you're seeing?

Thanks for working with me on this. 🤝

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Gelicka
Local Performer

Hello! My computer was just tripping. All is well! Thanks for responding! 

GeraldPandora
Pandora Moderator - Emeritus
Pandora Moderator - Emeritus

Glad to hear everything is back to normal @Gelicka!

Happy listening! 🎧

Gerald | Community Moderator
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