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Desktop App: Crashing Issues

Local Performer

I just signed up for the family plan and got it installed, but now when I'm listening to Pandora, after 4 or 5 songs the app crashes.  I have cleared my cache.  I just want to listen to the music without having to restart the app every 10 minutes


mod edit: changed title for clarity

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Community Manager
Community Manager

Hi there, @CrystalS. 👋

Sorry to hear that the app keeps crashing during your listening sessions.

Could you clarify a bit more about how you're listening?

  • Have you received any error messages? If so, what exactly does it say?
  • Are you using the Pandora Desktop App for Windows or MAC computers?

I would recommend resetting your app data if you haven't already. You can use these steps to do that: Desktop App Troubleshooting

Let me know how it goes. 🎧

Alyssa | Community Manager
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