Desktop App: Unable to Access Account / Sign In

[Hawkman]

Login Credentials rejected ONLY on the desktop App

I am about 3 days from my Pandora Plus free trial, charging my account and becoming paid.  Since I decided to keep Pandora Plus, I downloaded the desktop app for Windows.

Even though I can sign in on all my TVs, and mobile devices, and on the Pandora website, It rejects my login credentials when I try to log into the Windows App.  When I tried to reset my password, it sent an email saying I don't have an account for my email address.  I confirmed my account info (email address) under "Profile" when I logged into the Pandora website.

Moderator Edit: Edited title for clarity

[AdamPandora · Accepted solution]

@Hawkman I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!