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Desktop: Download Windows App not from Windows Store

LoJo
Local Performer

I want the Pandora app on my Windows 10 PC. My workplace blocks my access to acquiring any apps from the Windows store. Where can I get the app other than the Windows store?  

 

Moderator edit: edited title for clarity

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1 Solution

Accepted Solutions

TannerPandora
Moderator
Moderator

Hi @LoJo thanks for posting to community! 🎧

Unfortunately, the desktop app for Windows 10 is currently only available through the Windows Store. If you'd like to request additional download options for the desktop app, I would recommend visiting and posting to our Feature Request forum. You can also view other requests from listeners and like ❤️those features you'd like to see. 

Thanks for being part of community! Hope to see you around more. 🎶


Tanner | Community Moderator
~ Check out Tip #16 Alarm Clock from Tanner's Tips
~ Check out Pandora Top Thumb Hundred Chart

> > Follow us on Twitter @PandoraSupport

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9 Replies

TannerPandora
Moderator
Moderator

Hi @LoJo thanks for posting to community! 🎧

Unfortunately, the desktop app for Windows 10 is currently only available through the Windows Store. If you'd like to request additional download options for the desktop app, I would recommend visiting and posting to our Feature Request forum. You can also view other requests from listeners and like ❤️those features you'd like to see. 

Thanks for being part of community! Hope to see you around more. 🎶


Tanner | Community Moderator
~ Check out Tip #16 Alarm Clock from Tanner's Tips
~ Check out Pandora Top Thumb Hundred Chart

> > Follow us on Twitter @PandoraSupport

bcocheran
Underground

It says "Not Available" when I try to download from Windows 10. Anyone else having this issue?

AlyssaPandora
Moderator
Moderator

Hey there, @bcocheran. 👋

Sorry to hear that you're having trouble.

Installing the Pandora Desktop App for Windows:

  • You can find the Pandora app in the Windows Store on your device. Search for Pandora in the upper right corner and click Get to install.
  • Downloading any app from the Windows Store will require that you have a Microsoft account and password. The email address and password for your Microsoft account may be different than those on your Pandora account.
  • Note: At minimum, you'll need Windows 10 to use this app, but we recommend updating your system to the latest Windows version available to you. You can find more information on how to do this here.

++

Could you send over a 📸 screenshot of exactly what you're seeing when you attempt to install the desktop app?

If you have a Windows machine please try using the Snipping Tool. You can find specifics about this tool and how to use it here.

You can share the screenshot in your next post on this thread. 

Thanks so much for your help with this! 🎧

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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bcocheran
Underground

bcocheran_0-1591882888978.png

 

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AlyssaPandora
Moderator
Moderator

@bcocheran Thanks so much for sharing that screenshot. 

I think this article may be helpful as this issue is happening in the Windows Store.

Let's also check the region settings. You can find out how to do that by viewing this page. You'll want to make sure that your set to the United States, if it's set to anything else, you won't be able to download the app.

++

If you still have trouble, let's run the troubleshooter for Windows Store apps:

  • Select the Start button
  • Then, select Settings > Update & Security > Troubleshoot, and then from the list select Windows Store apps > Run the troubleshooter.

Let me know how it goes.

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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bggann
Local Performer

Well that's great customer service.  Tie yourself to the most outdated system.  May make me ditch pandora which is a shame, I'm a premium customer.  

AlyssaPandora
Moderator
Moderator

Hi, @bggann. 👋

Nice to see you around the community space.

We do have an existing feature request that you may be interested in here: Non-Windows Store Windows Desktop App

  • To upvote any suggestions / requests, click on the 💙icon next to the title of the existing request.
  • For more information about how feature requests work on the Pandora Community, feel free to check out this helpful infographic: "How do requests become features?"

If you're having trouble listening to Pandora using the desktop app, feel free to let us know. We're always happy to help. Thanks for posting on the Pandora Community! 🎧

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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Audulator
Underground

@AlyssaPandoraHas Pandora actually ever implemented any of the community posted ideas? Please provide a list and the dates they were made available to the public for proof. Otherwise, please don't respond, it just makes me sad and angry.

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richallcorn
Local Performer

Since Pandora is unwilling to help, I'd say find a "Pirate source" to get it.
THANKS ALOT PANDORA.

Maybe we need to move to Spotify.

 

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