Desktop: Music Pauses on Multiple browsers + App

[jwidmayer]

pandora keeps pausing while listening. the play button is still there and the timer for the song keeps going. if i skip the song it will play normally for a song or so then stop playing again. this happens in multiple browsers and in the app as well. i have reset the app and deleted and redownloaded the app as well. 

mod edit: changed title for clarity

[AlyssaPandora]

Hi there, @jwidmayer. 👋

Thanks for reporting your experience.

Could you share a few more details about what you're encountering?

• Are you using a MAC or Windows computer?
• Could you share which browser you're using when this happens?
• Are there any error messages popping up? If so, what exactly does it say?
• Does this happen with any song? Or, specific songs that you've noticed?

In the meantime, you can also try rebooting your connection since this is happening across multiple browsers: 

1. Shut down your device completely;
2. Unplug your modem and router, wait one full minute, and then plug them back in;
3. Wait five more minutes to allow the modem and router to fully boot back up;
4. Turn your device back on and try Pandora again.

Let me know how it goes. 🎧