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Desktop: Unable to Listen to Music

King_808
Underground

I'm having the same thing but on my computer

When I click the play button for a song it does nothing and I kept logging out a back in and Iv'e trying to power off my computer but it's not letting me play music

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1 Solution

Accepted Solutions

AdamPandora
Community Manager
Community Manager

@King_808 Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?

  1. If you are on a computer, are you listening from:
    • A Mac or Windows computer?
    • Our website, or the desktop app? If you're listening from our website, what browser are you using?
  2. Is there an error message? If so, what does it say?
  3. Can you provide me with a screenshot of what you're seeing?

Thanks for working with me on this. 🤝

View solution in original post

5 Replies

AdamPandora
Community Manager
Community Manager

@King_808 Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?

  1. If you are on a computer, are you listening from:
    • A Mac or Windows computer?
    • Our website, or the desktop app? If you're listening from our website, what browser are you using?
  2. Is there an error message? If so, what does it say?
  3. Can you provide me with a screenshot of what you're seeing?

Thanks for working with me on this. 🤝

Pizzallama74
Local Performer

Bro i have the same problem

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AdamPandora
Community Manager
Community Manager

@Pizzallama74 I'd be happy to help look into this further.

Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?

  1. If you are on a computer, are you listening from:
    • A Mac or Windows computer?
    • Our website, or the desktop app? If you're listening from our website, what browser are you using?
  2. If you are on a device, what is the make and model (and carrier, if applicable)?
  3. Is there an error message? If so, what does it say?
  4. Can you provide me with a screenshot of what you're seeing?

Thanks for working with me on this.

Pizzallama74
Local Performer

I know what i need to do if this happens again i just need to wait a day or 2.

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AlyssaPandora
Community Manager
Community Manager

If you run into this issue again, we're happy to help once we have more details about how you're listening, @Pizzallama74. Hopefully, you're back to enjoying the tunes! 🎧

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What song fits your mood today?
Check out new tunes this week: New Music: Picks of the Week (04.09.24)
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