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Error Message: An Unexpected Error has occurred.

Listener001
Not applicable
‎09-09-2021 01:34 AM

I keep getting this on my screen when I come in here to post new questions and reply to 'em. I'm not sure what's going on. Could you look into this? I always come in here through my Pandora desktop app while I'm fine tuning.

An Unexpected Error has occurred.
  • Your request failed. Please contact your system administrator and provide the date and time you received the error and this Exception ID: 5948F817.

    Click your browser's Back button to continue.

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6 Replies

AdamPandora
Community Manager
Community Manager
‎09-09-2021 04:08 AM

@Listener001 I moved your post over to the Desktop space.

Could you tell me a bit more about what is happening?

  1. If you are on a computer, are you listening from:
    • A Mac or Windows computer?
    • What browser are you using?
  2. Can you provide me with a screenshot of the error message you're seeing?

Thanks for working with me on this. 🤝

Adam | Community Moderator
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Listener001
Not applicable
‎09-09-2021 04:50 AM

I'm listening from a Windows 10 laptop. Here's the screenshot of what I'm seeing. Today's the first time I tried the screen snip thing on my new laptop :0).

CatMom2_0-1631192176674.png

 

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Listener001
Not applicable
‎09-09-2021 07:34 AM

I forgot to say that I'm using Microsoft Edge on my new laptop.

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AlyssaPandora
Community Manager
Community Manager
‎09-09-2021 08:14 AM

Hey, @Listener001. 👋

Could you try signing in in the upper right hand corner, and let me know if you continue to experience that error message?

Alyssa | Community Manager
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Listener001
Not applicable
‎09-09-2021 08:20 AM

Yep. I'm still experiencing the error message. It happens while I'm using the Pandora desktop app and also Microsoft Edge on my new laptop. I'm also having troubles getting back Lorrie Morgan's songs I really like called What Part Of No and the main title of her CD Watch Me which is where the song is on and also Dear Me on a CD called Leave The Light On. I just got Dear Me by surprise and now I'm trying to get it back. She's so hard to get lol :0).

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TalentedCatMom2
Local Performer
‎09-10-2021 11:46 PM

Adam,

I'm still receiving that unexpected error and it seems like I can get on here through my Pandora app on my iPhone. I'm working on my new station so I can't reboot my new laptop at the moment 'cause I'm afraid I'll lose the newest setup on the station I'm working on. I'll try rebooting later tonight if my new station gets all finished being setup.

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