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Long delays between songs

SingChild1111
Local Performer

Hello! I've just signed up for Pandora Premium.  I am experiencing long silent gaps between songs(up to 3 minutes).  Has anyone else experienced this and, if so, what's the fix?  Thanks!

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1 Solution

Accepted Solutions

AlyssaPandora
Community Manager
Community Manager

Hey, @Luthien131. 👋

Thanks for sharing your experience. I completely know how frustrating that can be.

  • Are you listening to stations or on-demand content when this happens?
  • Also, have you tried using a different browser to see if it's browser-related?

In the meantime, I would recommend running through these steps for your Chrome browser.

Let me know if they help!  🎶

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What song fits your mood today?
Check out new tunes this week: New Music: Picks of the Week (06.10.24)

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7 Replies

AlyssaPandora
Community Manager
Community Manager

Welcome to the community, @SingChild1111.

  • What is the make and model of the device you're using when this happens?
  • If you're using a computer, which web browser or desktop app are you using? 
  • Are you receiving any error messages when this happens? If so, what exactly does it say?

Let me know.

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What song fits your mood today?
Check out new tunes this week: New Music: Picks of the Week (06.10.24)
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Luthien131
Local Performer

I'm having this problem too.  It just started and it's really annoying.  I have an apple macbook and I'm using google chrome as the browser.  There are no error messages.  I'm also on Pandora Premium.

AlyssaPandora
Community Manager
Community Manager

Hey, @Luthien131. 👋

Thanks for sharing your experience. I completely know how frustrating that can be.

  • Are you listening to stations or on-demand content when this happens?
  • Also, have you tried using a different browser to see if it's browser-related?

In the meantime, I would recommend running through these steps for your Chrome browser.

Let me know if they help!  🎶

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What song fits your mood today?
Check out new tunes this week: New Music: Picks of the Week (06.10.24)
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dnjino7
Local Performer

Have been experiencing increased buffering issues over last week; very dissatisfying

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AdamPandora
Community Manager
Community Manager

@dnjino7 Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?

  1. If you are on a computer, are you listening from:
    • A Mac or Windows computer?
    • Our website, or the desktop app? If you're listening from our website, what browser are you using?
  2. If you are on a device, what is the make and model (and carrier, if applicable)?
  3. Can you provide me with a screenshot of the buffering message you're seeing?

Thanks for working with me on this. 🤝

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Poppanitrous
Underground

when I use my peleton it started doing this..long delays in between songs july 21st 2023

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AdamPandora
Community Manager
Community Manager

@Poppanitrous Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?

  1. If you are on a computer, are you listening from:
    • A Mac or Windows computer?
    • Our website, or the desktop app? If you're listening from our website, what browser are you using?
  2. If you are on a device, what is the make and model (and carrier, if applicable)?
  3. Is there an error message? If so, what does it say?
  4. Can you provide me with a screenshot of what you're seeing?

Let me know.

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