Long delays between songs

[SingChild1111]

Hello! I've just signed up for Pandora Premium.  I am experiencing long silent gaps between songs(up to 3 minutes).  Has anyone else experienced this and, if so, what's the fix?  Thanks!

[AlyssaPandora]

Welcome to the community, @SingChild1111.

• What is the make and model of the device you're using when this happens?
• If you're using a computer, which web browser or desktop app are you using? 
• Are you receiving any error messages when this happens? If so, what exactly does it say?

Let me know.

[Luthien131]

I'm having this problem too.  It just started and it's really annoying.  I have an apple macbook and I'm using google chrome as the browser.  There are no error messages.  I'm also on Pandora Premium.

[AlyssaPandora · Accepted solution]

Hey, @Luthien131. 👋

Thanks for sharing your experience. I completely know how frustrating that can be.

• Are you listening to stations or on-demand content when this happens?
• Also, have you tried using a different browser to see if it's browser-related?

In the meantime, I would recommend running through these steps for your Chrome browser.

Let me know if they help!  🎶

[dnjino7]

Have been experiencing increased buffering issues over last week; very dissatisfying

[AdamPandora]

@dnjino7 Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?

1. If you are on a computer, are you listening from:
• A Mac or Windows computer?
• Our website, or the desktop app? If you're listening from our website, what browser are you using?
2. If you are on a device, what is the make and model (and carrier, if applicable)?
3. Can you provide me with a screenshot of the buffering message you're seeing?

Thanks for working with me on this. 🤝

[Poppanitrous]

when I use my peleton it started doing this..long delays in between songs july 21st 2023

[AdamPandora]

@Poppanitrous Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?

1. If you are on a computer, are you listening from:
• A Mac or Windows computer?
• Our website, or the desktop app? If you're listening from our website, what browser are you using?
2. If you are on a device, what is the make and model (and carrier, if applicable)?
3. Is there an error message? If so, what does it say?
4. Can you provide me with a screenshot of what you're seeing?

Let me know.