@jcsmith69 I moved your post over to the Desktop space.
Could you tell me a bit more about what is happening?
If you are on a computer, are you listening from:
- A Mac or Windows computer?
- Our website, or the desktop app? If you're listening from our website, what browser are you using?
- Is there an error message? If so, what does it say?
- Can you provide me with a screenshot of what you're seeing?
Let me know.
