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My computer and iphone won't sync

mwyipp
Local Performer

How do I get my computer (desktop) to sync with my iphone?

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1 Solution

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AlyssaPandora
Community Manager
Community Manager

Hey there, @mwyipp. 👋

Please keep in mind, Pandora accounts follow the email address, not the device or phone number. You can sign into the same Pandora account on any computer or supported device, as long as you use the same email address and Pandora password. This applies to both free and paid Pandora accounts. 

This means, you should be able to log in on your iPhone using the same email address and password on your iPhone device. All of your stations should be available (same as your computer).

Are you having trouble with your password or getting set up on your iPhone?

If so, please let me know. 🎧

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What song fits your mood today?
Check out new tunes this week: New Music: Picks of the Week (06.17.24)

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3 Replies

AlyssaPandora
Community Manager
Community Manager

Hey there, @mwyipp. 👋

Please keep in mind, Pandora accounts follow the email address, not the device or phone number. You can sign into the same Pandora account on any computer or supported device, as long as you use the same email address and Pandora password. This applies to both free and paid Pandora accounts. 

This means, you should be able to log in on your iPhone using the same email address and password on your iPhone device. All of your stations should be available (same as your computer).

Are you having trouble with your password or getting set up on your iPhone?

If so, please let me know. 🎧

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What song fits your mood today?
Check out new tunes this week: New Music: Picks of the Week (06.17.24)

swany10
Local Performer

Hasn't worked.  When I enter username (same as on MacBook air) it rejects the password.  Using apple password manager.

 

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GeraldPandora
Pandora Moderator - Emeritus
Pandora Moderator - Emeritus

Hi @swany10 👋

I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Gerald | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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