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No sound or song discription

Bill4
Local Performer

Pandora shows the artist station and the spinning disc but no songs are shown and no sound. There is sound for the commercials. All other streaming services are fine.

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3 Replies

AlyssaPandora
Moderator
Moderator

Hey there, @Bill4. 👋

Sorry to hear that you're having trouble listening. Thanks so much for posting on the community!

Could you tell me a bit more about what is happening?

Are you listening to Pandora on a computer or on a device?

  1. If you are on a computer, are you listening from:
    • A Mac or Windows computer?
    • Our website, or the desktop app? If you're listening from our website, what browser are you using?
  2. If you are on a device, what is the make and model (and carrier, if applicable)?
  3. Is there an error message? If so, what does it say?

Let me know. 🎧

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport

bingo99
Local Performer

1. windows computer

2. Dell computer tower

3.  No error message seen

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AdamPandora
Moderator
Moderator

@bingo99 Additionally, are you attempting to stream Pandora through our website, or the desktop app?

If you're listening from our website, what browser are you using?

Let me know.

Adam | Community Moderator

Let's share music in the Music + Podcasts

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