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Pandora no longer remains logged in on Desktop

whyispanbadnow
Local Performer

Hello,

How can I stay logged into Pandora?

Within the past month or so, every single time I open pandora dot com in the same web browser (FF) on Desktop, I'm logged out and always have to log in again.  I've had Pandora for 15 years and a few times a week use it in via a browser on Desktop.  It was never like this before.

Tracking protection/ ad block, etc are all turned OFF in FF for Pandora.com.

Thank you for your time and help,

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3 Replies

MariaPandora
Moderator
Moderator

Hi @whyispanbadnow , it looks like you have an open case with an agent that is currently working with you.

You can try the General Troubleshooting for Firefox. I understand you already tried some of these steps but you may find some that you haven't tried yet.

Or, as suggested by the agent that's working with you, you can also try to download the desktop app as a workaround.

Please feel free to reply through email or post here again if you have any further questions.


Maria | Community Moderator
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LarryKutcher
Local Performer

Same thing is happening to me

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LeonPandora
Moderator
Moderator

@LarryKutcher it looks like you have an open case with an agent that is currently working with you.

In the meanwhile, if you haven't already, please try listening on a different browser or desktop app.

Thanks for your patience!

Leon | Community Moderator

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