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Pandora stops playing after every song

eighthrazz
Local Performer

Hello - Pandora does not automatically continue to the next song. I have to manually click the "next song" button. It started doing this about a week ago. Clearing the browser cache or using an incognito session doesn't help. What's up with that?

OS: Windows
Browser: Chrome AND Firefox
Noteworthy Tidbits: Pandora icon in browser tab is spinning. Album/song image does not fully paint. Next song will eventually play after several minutes. Internet connection is not the problem.

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1 Solution

Accepted Solutions

AlyssaPandora
Community Manager
Community Manager

Hey, @eighthrazz!

Sorry to hear that you're having trouble listening from your two browsers.

Are you receiving any error messages? If so, what exactly does it say?

++

For your Google Chrome browser, please try out these steps.

If you prefer Firefox, please run through these steps.

Let me know how it goes. 

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What song fits your mood today?
Check out new tunes this week: New Music: Picks of the Week (04.09.24)

View solution in original post

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2 Replies

AlyssaPandora
Community Manager
Community Manager

Hey, @eighthrazz!

Sorry to hear that you're having trouble listening from your two browsers.

Are you receiving any error messages? If so, what exactly does it say?

++

For your Google Chrome browser, please try out these steps.

If you prefer Firefox, please run through these steps.

Let me know how it goes. 

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What song fits your mood today?
Check out new tunes this week: New Music: Picks of the Week (04.09.24)
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eighthrazz
Local Performer

So I've have discovered if I disable my network's IPS (Intrusion Prevention System), Pandora will automaically advance to the next song. It's hard to determine if this was caused by a recent Pandora code update or a change to my network IPS rules. I'll see if I can determine which IPS rule is causing Pandora to fail.