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Pandora stops playing in the middle of songs

cmilazzo
Local Performer

I recently upgraded to a paid Pandora plan, and ever since doing so, Pandora has randomly begun stopping play in the middle of songs.  Pausing and pressing play does not restart playback. The only way to recover seems to be skipping to the next song.

This only happens on my mac laptop, not on my iphone.

I've seen the same issue on the browser and on the mac desktop app.

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3 Replies

AdamPandora
Community Manager
Community Manager

@cmilazzo I moved your post over to the Desktop space.

Could you tell me a bit more about what is happening?

  1. In addition to the desktop app, what browser are you using when the music stops?
  2. Is there an error message? If so, what does it say?
  3. Can you provide me with a screenshot of what you're seeing?

Thanks for working with me on this.

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cmilazzo
Local Performer

Hi @AdamPandora !  Thanks for replying!   

I use Chrome.

There is no error message at all.  Screenshot attached, but it's probably not helpful, as it just appears like the track is still playing, there's just no audio.

Screenshot 2024-02-23 at 10.40.59 AM.png

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TannerPandora
Moderator
Moderator

Hi @cmilazzo 

Was just looking at your posts and thought I would pop in.

I tried replicating your experience on Chrome and with the desktop app, but wasn't able to. I'd like to gather more details about your experience.

Can you tell me which version of Chrome you're using, and can you confirm if the same thing happens on another browser, like Firefox?

Thank you!


Tanner | Community Moderator

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