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Replay button disabled

rockysmolin
Local Performer

I just upgraded to Pandora Premium so I could unlimited skips and have the relay button.  Yesterday the replay button became disabled and I cannot find any way to enable it.

Does anyone have a solution for this problem?

 

TIA

 

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rockysmolin
Local Performer

I found that if I did not log out that the replay button sometimes stopped working.  Workaround was to log out and log in again.  I am using the desktop app.

 

HTH

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3 Replies

AlyssaPandora
Community Manager
Community Manager

Hi there, @rockysmolin. 👋

Sorry to hear that is happening.

  • Which web browser are you using?
  • I'm happy to take a look -- could you send over a screenshot of what you're seeing?

If you have a Windows machine please try using the Snipping Tool. You can find specifics about this tool and how to use it here.

Then, attach it in your next post.

If you have a Mac:

  1. Hold down the Shift key and the Command key (which may have an Apple logo and/or a 'four-leaf clover' type symbol). Then, while still holding down these keys, press the 3 key. This will save the screenshot as a file on your desktop. If you hit the 4 key instead, it will give you a target allowing you to drag a box around only the item that you want to take a screenshot of.
  2. Attach that file in your next post.

Thanks so much for your help with this!

Alyssa | Community Manager
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rockysmolin
Local Performer

I found that if I did not log out that the replay button sometimes stopped working.  Workaround was to log out and log in again.  I am using the desktop app.

 

HTH

AlyssaPandora
Community Manager
Community Manager

Hi there, @rockysmolin. 👋

Thanks for sharing this helpful tip! 

 

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What song fits your mood today?
Check out new tunes this week:New Music: Picks of the Week (04.29.24)
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