Trouble Listening from Safari

[geoovermann]

I am unable to get more than 3 songs before I have to reset pandora, and yes I have a subscription.  Can anyone tell me what the problem maybe??

Moderator Edit: Edited title for clarity

[AdamPandora]

@geoovermann Nice to see you around the community.

Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?

1. If you are on a computer, are you listening from:
• A Mac or Windows computer?
  
• Our website, or the desktop app? If you're listening from our website, what browser are you using?
  
2. If you are on a device, what is the make and model (and carrier, if applicable)?
   
3. Is there an error message? If so, what does it say?
   
4. Can you provide me with a screenshot/screen-recording of what you're seeing? 
   

Let me know.

[geoovermann]

Hi Adam,  Im using my apple computer, safari website.  No error message.  Music just stops after a couple songs.  I use to get a message asking if I was still listening, but don't even get that anymore.  I about to just quite the service.  Frustrated!!

[AlyssaPandora]

Hey there, @geoovermann. 👋

Thanks for providing those helpful details, and sorry for the continued trouble.

I would recommend trying these steps to troubleshoot your Safari web browser.

You can also try using a different browser to determine whether this is browser-related. We also have a desktop app for Apple computers that you can find here, if you're interested.

Let me know how it goes.