Web: Music stops

[Jonhock]

I recently started having Pandora stop playing for no reason and now it does it every time I use the app.

I did the research for drivers, cleared the cache, refreshed the browser, restarted my computer and yet the  problem persists.

I then used my phone app with bluetooth and it works fine. I at least narrowed the probem down to my computer and not Pandora.

Does anyone have experience with this problem to the point of having some suggested methods to get a desktop app straightened out?

mod edit: changed title for clarity

[AlyssaPandora]

Hi there, @Jonhock. 👋

Sorry to hear that you're having trouble. I would recommend through the additional troubleshooting steps based on how you listen. I've included links below.

Web Troubleshooting:

• Edge Troubleshooting
• Chrome Troubleshooting
• Safari Troubleshooting
• Firefox Troubleshooting

You can also try another browser to see if the issue persists. This will help us determine whether the issue is browser-related. 

---

Let's try rebooting your connection: 

1. Shut down your device completely;
2. Unplug your modem and router, wait one full minute, and then plug them back in;
3. Wait five more minutes to allow the modem and router to fully boot back up;
4. Turn your device back on and try Pandora again.

I hope this helps. Let me know how it goes. 🎧