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Web: Playback stops with "Something has gone wrong" error

mr65elcamino
Local Performer

Is there any fix for this problem?

 

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MariaPandora
Moderator
Moderator

Hi @mr65elcamino , welcome to the Pandora Community!

Thanks for reporting this. Sorry for the trouble you have been experiencing with this.

I've enabled a trace on your account to help us better understand what's happening. For this trace to be useful, we'll need you to attempt to listen to Pandora as you normally would.

Would you mind trying again? This will give us a better sense of the problem.

Also, to help us troubleshoot, please let us know:

  • Does it happen just as you load Pandora's website?
  • Of this happens after the page loads and start listening, what you’re listening to (station, album, playlist, or podcast)?

  • And just a bit more about your setup:
    • Mac or Windows OS
    • Pandora website or Desktop App
    • Browser and version, if you’re using the website

Thanks for your help with this.


Maria | Community Moderator
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