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Web: Playback stops with "Something has gone wrong" error

SurfCity
Underground

The last several days music suddenly stops playing and has to be manually started again, there's no continuous playing. Some songs stop midway through and can't be restarted. Anybody notice that too?

Screenshot 2025-08-02 170922.jpg

mod edit: updated title for clarity

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63 Replies

Mirax
Local Performer

Thanks for this info. 

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geckomama
Underground
Well, nothing has changed. still stopping + getting the same message!!!!! Very frustrating!

marksouthard
Local Performer

I still have the same issue now no matter which desktop or laptop Im on. Ive attempted multiple browsers. This issue seems widespread doing some digging online. This is almost certainly an issue with their delivery stack - they must have changed something significant on their backend - and its not a good change. New vendor perhaps. Whatever change they made this year - its an absymal failure. 

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SWgeek
Local Performer

Preface: Windows only fix

Been seeing a lot of this sorta thing and had problems myself on windows. In the console of my browser I was getting "net:ERR_NAME_NOT_RESOLVED" and "Cert date invalid"

What seemed to work for me was running an ipconfig /flushdns but also going into the WINDOWS version of internet options (inetcpl.cpl) and clicking "Clear SSL state" in the content tab. I think one of my certs expired and just needed to be cleared out because it wasn't re-acquiring a new one properly.

Hopefully this helps someone else. 

 

MODS, PLEASE CONSIDER ADDING THIS TO YOUR TROUBLESHOOTING WORKFLOW

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