cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Web: Unable to Play Pandora

Riverbear9r
Local Performer

I can’t click on any music and hear it. 

Moderator Edit: Changing title for clarity

Labels (2)
0 Kudos
1 Solution

Accepted Solutions

BJ62
Local Performer

I am listenening on my desktop, windows 10 on chrome

View solution in original post

0 Kudos
3 Replies

AdamPandora
Community Manager
Community Manager

@Riverbear9r Could you tell me a bit more about what is happening?

Can you give an example of something you are attempting to play?

Are you listening to Pandora on a computer or on a device?

  1. If you are on a computer, are you listening from:
    • A Mac or Windows computer?
    • Our website, or the desktop app? If you're listening from our website, what browser are you using?
  2. If you are on a device, what is the make and model (and carrier, if applicable)?
  3. Is there an error message? If so, what does it say?
  4. Can you provide me with a screenshot of what you're seeing?

Thanks for working with me on this. 🤝

0 Kudos

BJ62
Local Performer

I am listenening on my desktop, windows 10 on chrome

0 Kudos

TannerPandora
Moderator
Moderator

Hi @BJ62! Welcome to community. 

I moved this thread over to our Desktop board to help keep things tidy. 

Happy to take a look. Can you tell me a little more about your experience? 

  • Does Pandora not load on Chrome?
  • If Pandora does load, is the web page unresponsive?
  • Do you receive an error message? If so, can you let me know exactly what it says?
  • Do you have the same experience when using a different web browser, such as Firefox?
  • Do you have the same experience when using the desktop app?

In the meantime, I would recommend trying the troubleshooting steps for Chrome on Pandora's help page

Let me know how it goes. 

 


Tanner | Community Moderator

> Follow us on Twitter
@PandoraSupport

0 Kudos