cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Web: Unable to bypass bot verification/captcha

tickgirl
Local Performer

I AM NOT A BOT!!!!!

Been listening to Pandora on the same computer for years.  I get back from vacation, and when I login to Pandora it immediately ask me to prove that I am not a bot by holding my mouse on the button for 30sec.  I do, it thinks, then gives me a green all good checkmark---and then it brings me back to "please prove that you are not a bot by holding your mouse on this button".......... I'm stuck and can't get out of the loop.  Rebooted, cleared caches, etc.... nothing is working  

Moderator's edit: Changed title for clarity.

Labels (1)
0 Kudos
3 Replies

LeonPandora
Moderator
Moderator

@tickgirl Welcome to Community!

Sorry to hear that. In which browser are you having troubles?

Leon | Community Moderator

Join the discussion in Community Chat
>> The Listener Lounge: Community Blog

0 Kudos

tickgirl
Local Performer

I'm pretty sure it's just using Chrome.  Would using firefox or something else fix it?

0 Kudos

LeonPandora
Moderator
Moderator

@tickgirl If you haven't already, please try the following steps on Chrome:

  • Update Chrome to the latest version.
  • Allow pop-ups for Pandora under Settings > Privacy & Security > Site Settings.
  • Turn off extensions like Disable HTML5 Autoplay, Adblock, and NoScript, or allow www.pandora.com within them.
  • Check VPN settings to ensure Pandora isn’t blocked.

If you continue having troubles after trying these steps, please let me know.

Leon | Community Moderator

Join the discussion in Community Chat
>> The Listener Lounge: Community Blog

0 Kudos