@fsiepm Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?
Thanks for your help with this.
1. Windows/Linux - issue is mainly on Windows (desktop app). No browser.
2. No device (if I listen on my Android phone then it is in my car, which creates a different problem - app does not close notification. Lets save this for another time).
3. No, song is just cut short and next song starts immediately. Just did it as I was writing this. Pet-Shop Boys were cut short and Halll & Oates starts up maybe a friction of a second later.
4. No. They would be silent - just kidding 😉 I cannot record the audio from my computer. It is also not always, it is maybe 3-4 times a day if I listen a lot (8-10h).
@fsiepm Thanks for following up with that information. I moved your post to the Desktop space since it sounds like this is the only place you run into the issue with songs getting cut off.
I recommend running through the troubleshooting steps provided on our help page as they should help resolve this.
Let me know how it goes.
Hey, @Karagin. 👋
Sorry to hear that you're having trouble with this.
I’ve enabled a trace on your Pandora account to help us better understand what’s happening. For this trace to be useful, we’ll need you to run through our troubleshooting steps once more.
You can find those steps here: Desktop App Troubleshooting
Let me know how it goes, and whether the issue persists. 🎧