Hi @GRAY_CPA Thanks for being part of community!
Would you mind sharing a bit more info.
To clarify, when you minimize the app, does it pop open right away or does it play for awhile before reopening?
Thanks for the help! 🎧
Thanks for the info @GRAY_CPA - I've asked our User Support team to start a trace on your account.
If you haven't already tried some troubleshooting, let try these steps:
First, try resetting the Pandora app from the Help menu (not to worry, we'll keep track of your profile and collection for you). Press Alt on your keyboard to bring up a menu options at the top of the page, then select Help and Reset App Data.
If you're still having issues, try uninstalling and reinstalling using the following steps:
Please note that downloading any application on your devices requires a Microsoft account and password, and it may be a different email address and password than those on your Pandora account.
Also, we do not support Pandora on unofficial OS releases, like preview or developer builds. We only support Pandora on configurations that we have fully tested, so as to ensure the application will work correctly and not cause any problems with functions of the device.
Let me know how it goes.
Hi there, @whawn. 👋
Sounds like you were able to run through the troubleshooting steps here but are still having issues. Sorry to hear that.
Could you help by providing a little more info for me to share with our engineering team?
Appreciate your help with this. 🎧