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Certain songs won’t play

bxuhxe
Local Performer

Certain songs on my playlist won’t play. I tried playing them individually as well and there is no audio. The time will count and it’s playing but there is no audio. Once I skip the song there is audio again

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AdamPandora
Community Manager
Community Manager

@bxuhxe Could you tell me a bit more about what is happening?

Is it always the same songs that don't play?

If so, please send me:

  • the name of the playlist they are on
  • the names of the tracks that do not play

Are you listening to Pandora on a computer or on a device?

  1. If you are on a computer, are you listening from:
    • A Mac or Windows computer?
    • Our website, or the desktop app? If you're listening from our website, what browser are you using?
  2. If you are on a device, what is the make and model (and carrier, if applicable)?
  3. Is there an error message? If so, what does it say?
  4. Can you provide me with a screenshot of what you're seeing?

Thanks for working with me on this. 🤝

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