Children's Station Playing Explicit Content

[STEELPEN500]

I have encountered two stations in pandora that have nothing to do with its name related to disney. One starts off with bad words.  One is Disneyworld radio. The other is Disney radio. How can i report this.

Moderator Edit: Changed title for clarity

[AlyssaPandora · Accepted solution]

Hi there, @STEELPEN500!

Sorry to hear that happened. Thanks so much for pointing this out!

I checked in with our User Support team, and I do see that you were able to delete that station.

The Disneyworld Radio station you created was based on an errant seed, Disneyworld by Rodney Carrington. This is actual an explicit comedy track which isn't actually intended for children. That's why you're hearing tracks that don't fit. I'm sorry for any confusion this may have caused!

You can find the comedy skit here: https://www.pandora.com/artist/rodney-carrington/here-comes-the-truth-explicit/disneyworld/TRfngrKJj...

Here's the correct Disney (Children's) Radio station: https://pandora.com/artist/disney-childrens/ARPdXz5jlvdkVr6

This can happen very easily when you add a name that seems to be one thing but is actually another.

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I would recommend creating a new station using the following guidelines:

First, we offer a number of curated family genre stations, which you can find here.

Second, always make sure that when you create a station for children, you make sure that the station name has a "(Children's)" label on it. If you're creating a new station based on a song, make sure that the artist performing the song has the same label. (If for some reason you come across a popular children's song where the performing artist is missing that label, please let us know.)

I hope this information is helpful!

[MK]

I set up a kids station for my 6 and 4 year old to listen to. I left with the channel playing Mickey Mouse, when I came back it was a rap song about how much this lady wanted to have sex with the guy singing with her. How is THAT playing on a kid's station??

Moderator Edit: Edited title for clarity

[Listener001]

@MK make sure the station is marked with (Children's) - that means it's specifically designated for kids. When i created stations/playlists for my nieces and nephews I had to make sure of this too. There is a Disney station that isn't really a Disney station - something about Disney Princess. It's actually a comedy skit that is really not for kids. 

[AdamPandora]

@MK Nice to see you around the community.

The information @Listener001 provided is correct.

If you'd like me to look into this further, I'll need a bit more information first. Can you write me back with the following?

• The name of the station where this occurred.
• The name(s) of the artist(s).
• The title(s) of the explicit track(s).
• Were you able to give the track(s) a Thumbs down?
• Were you listening using a Pandora Mode like Crowd Faves, Discovery or Deep Cuts?

Let me know, and I'll take a look.

[MK]

Yes, they were watching the Kid's Now (Children's) channel. 

[MK]

My kids were watching the Kid's Now station on my Roku device. Is there a way to look back at the playlist to see what songs are on it? I don't remember the title and artist as I turned it off right away and haven't watched it since. I'm playing it now to see if it will come up, I see that Beyonce's Suga Mama is on that playlist, that seems inappropriate for children... but the song I heard originally was even worse than that. 

[MK]

Ok, I just left that Kid's Now station on for the past few hours just so I could look back thru the song list, there were multiple songs with adult content, including one that specifically said it was the explicit version. I will be deleting this channel from my Roku and won't bother with it again. 

[TannerPandora]

Sorry to hear that @MK.

I've gone ahead and reported 'Suga Mama' by Beyonce to our curation team. 

Can you let me know any other songs that you heard so I can report them as well. 

Thanks for the help!

[Oopenguin]

So can somebody please explain to me how my daughter’s “Moana” channel, which is usually filled with movies soundtracks and show tunes got infiltrated? Apparently Team Headkick’s “Deadpool Rap” is deemed appropriate for my 2 and 4 year old. Now I’m left trying to stop them from asking what a Sexy Mother **ahem** is. Don’t believe me, I have the screen shot proving it is being played on that channel now. After years of utilizing this service it may be time to move on. 

Moderator Edit: Edited title for clarity

[AlyssaPandora]

Hey, @Oopenguin. 👋

Sorry to hear that happened. I completely understand where you're coming from.

I moved your post over to My Collection to keep the community organized.

I had a specialist from our User Support check your station. In your case, you created a station based on Moana, which isn't actually intended for children. This appears to be the name of an artist (not the Disney movie) and that's why you're hearing tracks that don't fit. I'm sorry for any confusion!

I would recommend deleting that station and creating a new station using the following guidelines:

• First, we offer a number of curated family genre stations, which you can find here.
• Second, always make sure that when you create a station for children, you make sure that the station name has a "(Children's)" label on it. If you're creating a new station based on a song, make sure that the artist performing the song has the same label. (If for some reason you come across a popular children's song where the performing artist is missing that label, please let us know.)

Hope this information is helpful. 🎧

[babarn00]

I too just had to shut off Pandora for my daughters who had been listening to "Disney Princess Radio" and then were listening to profanity laced stand up comedy by Joe Derosa & John Campane. "My body is **ahem**" is what my 5-year old hears. Fix this immediately!

[babarn00]

My daughters' station "Disney Princess Radio" is suddenly playing raunchy stand up comedy by Joe Derosa & John Campane. "My body is **ahem**" is what my 5-year old hears. Fix this immediately!

[AlyssaPandora]

Hi there, @babarn00. 👋

I moved your post over to this thread as this is similar to what other listeners have mentioned.

Sorry to hear that you had this negative experience with your Family.

Please check out my post about Children's stations here.

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Children's Station:

The station you have associated with your Pandora account is actually a comedy station - not a music or children's station. The incorrect Disney Princess Radio can be found here.

I would recommend checking out these stations

• Family Stations
• Disney (Children's) Radio

Hope this information is helpful. 

[babarn00]

Alyssa,  For your awareness.  We had been listening to this same Pandora station "Disney Princess Radio" for at least a year.  The content only recently shifted to this new content.

[AlyssaPandora]

Thank for letting me know, @babarn00.

This is helpful information that I can report to our curation team.

In the meantime, I would recommend deleting that station to prevent any future issues with explicit content. 

We also have an explicit content filter content setting as well. If you'd like to find out more info about this, feel free to check out this article.

Thanks again for sharing that info, I'm reporting it ASAP. ✅

[castillo10]

I have also had the same problem my toddlers Disney station has so many sexual topics and curse words I thumbs it down and put I don’t want to hear it anymore and it just keeps on coming on 

[AdamPandora]

@castillo10 We'd be happy to look into this - what is the full name of that Disney station you are listening to when that happens?

Let me know.

[JonPierre]

I came home this evening with the same issue, a station called Disney Princesses Radio which my 4 year old has been listening to for 6 months now I cannot figure out how to contact Pandora?? any ideas???

[TannerPandora]

Hi @JonPierre Thanks for posting to community!

When it comes to stations for kids I would always make sure that when you create a station, that the station name has a "(Children's)" label on it. If you're creating a new station based on a song, make sure that the artist performing the song has the same label. (If for some reason you come across a popular children's song where the performing artist is missing that label, please let us know.)

I took a peek at your account and found 'Disney Princesses Radio' is actually based on the comedy of John Campanelli and is marked as explicit. 

I would recommend deleting that station and creating a new station based on the guideline above.

Also, we offer a number of curated family genre stations, which you can find here.

Hope this was helpful. Thanks for being part of community! 🎧