Content disappeared after subscription expired

[punkroxy84]

I had playlists downloaded for offline listening and then these playlists just disappeared from my account. Has anyone else had this happen? Can it be reversed?

Moderator Edit: Edited title for clarity

[AdamPandora · Accepted solution]

@punkroxy84 It looks like your Pandora Premium subscription has expired, which is why your Premium content disappeared.

The ability to access that content is only possible when your account is upgraded to Pandora Premium.

To resubscribe to Pandora Premium, you can go to this page.

Hope this helps!

[awakeinseattle]

I was on family premium plan. Dad deletes me from plan. is there a way to restore and transfer my playlists to mu own account?

[AdamPandora]

@awakeinseattle It looks like you created this Pandora account on 4/3/2022.

If you were previously on a Premium Family plan subscription, then your account was likely registered under a different email address.

To regain access to your previous collection, you will need to sign in using that other email address, and then resubscribe to Pandora Premium here.

If you run into any issues with this, you can contact our support team directly for assistance here.

Thanks for being a part of the Community! 

[billdevlin2]

Oh man now I just updated my CC expiration date and I lost all of my playlists 😞  Can I get these two back?

Thumbs Up

Dandy Lunabrads

I am premium and I never intended to let it lapse.  I just had to update my CC.

[AdamPandora]

@billdevlin2 I do see your Premium subscription recently expired.

The ability to access that content is only possible when your account is upgraded to Pandora Premium.

To resubscribe to Pandora Premium, you can go to this page.

Once that is completed, you will see those playlists back in your collection.

Hope this helps!