Deleted playlists still appear in search

[Rxnin]

Ever since I got pandora, the playlist system hasn't worked very well. Common issues include 

• Deleting songs by swiping just hides the song from the playlist and it acts as if the song is still there
• playlists not deleting when I uncollect them or delete them. I'll ask my Alexa dot to play the name of the playlist, which is often the same because I'll have to create a new playlist to fix above issue and it will play the old playlist. 

please fix this ASAP.

Hello? Am I going to get no help??

Moderator Edit: Edited title for clarity

[AdamPandora]

@Rxnin Sorry for the delay in our reply.

It sounds like both of the issues you reported are related.

To resolve the issue you are experiencing with deleted tracks re-appearing on your playlists, can you please try signing out of the Pandora app on your mobile device, and then signing back in?

If that resolves the issue, you won’t need to create new playlists as a work around anymore — which should also take care of the second problem with old playlists still playing through Alexa.

Let me know how it goes.

[Rxnin]

it seems to have worked, but now the old playlists are still in my recent favorites which means they haven't been actually deleted and I can find them in the search bar. 

[AdamPandora]

@Rxnin Can you please send me a screenshot of what you're seeing?

(Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments)

Thanks for working with me on this.

[Rxnin]

10 or more characters hereplaylist name is (obviously) everything

[MariaPandora]

Thanks for the screenshot @Rxnin .

So your playlist or in general anything you play will continue to appear on the recently played carrousel, but as you get playing new things, they will eventually be replaced.

Now regarding about the lists appearing when searching, is it possible that these playlists may have been set as public?

Let me know.

[Rxnin]

I don't know how to set playlists on public or private, I just want them to be deleted except for the first one.

[Rxnin]

I've created a new playlist to replace the old one with all of the songs more organized since we STILL don't have a playlist sorter, and would just request that all other playlists by the name of Everything be deleted. I don't know if you can do that from your end but please it's so annoying. 

[MariaPandora]

Hi @Rxnin , thanks for letting us know.

All the "Everything" Playlists have been deleted except the most recent version.

Please check on My Collection > Playlists and let me know if it is the correct one or if you see any of the other versions there.

Let me know.

[Rxnin]

my new playlist is called Arsons Collection. the everything playlists are still showing up in the search bar by the song counts of 163 168 172 176 and 180. Current playlist and the one ill be using from now on is called arsons collection and has around 165 songs, the most recent song added is called thread, stitch by Julie. thanks for all your help

[AdamPandora]

@Rxnin Thanks for following up with that additional information.

To clarify, when creating and adding tracks to your playlists:

• Are you adding them from the Now Playing Screen?
• Using Search to look for a song

Finally, while your screenshot is from web, I'm assuming the same experience happens on your Android? Could you share the same screenshot from your mobile?

Thanks for the help!

[Rxnin]

I am usually adding them from the now playing screen yes, and I've never been able to send pictures on my phone.

[Rxnin]

update: if I select the previously deleted playlist I can edit it again but if I delete it it just does the same thing. 

[AdamPandora]

@Rxnin Thanks for providing that info.

I've passed this along to the appropriate parties for further investigation. We'll follow up with you if we need any additional details.

Thanks for your patience in the meantime!

[AdamPandora]

@Rxnin We've made a small change that should help.

Please try again and let me know if the deleted playlists still appear in search when on your Android device.

[Rxnin]

it still shows them in recent favorites but not in the search bar. Baby steps 😁

[cowgirl7094]

Interesting Rxnin

[AdamPandora]

Thanks for the update, @Rxnin.

Can you please also send a picture of your Recent Favorites showing the deleted playlists?

I'd like to pass that info along to our engineers as well.

Thanks again for the help!

[Rxnin]

Sure. it'll take a little bit but I'll try to send that!

[cowgirl7094]

Nice team work Rxnin and AdamPandora.