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Explicit Content filter is not working

FrostLab
Diamond in the Rough

Both of these were experienced while listening on my Samsung Galaxy Note 9 on the station I've called "Dubstep/Electronic (MINE)" while using the standard "My Station" mode.

Screenshot_20230810-141114_Pandora.jpg

Artist: Distrikt

Title: Breathe Life (original)

Screenshot_20230809-011710_Pandora.jpg

Artists: Datsik & Flux Pavilion

Title: Crunch

 

I couldn't find the setting in my profile to double check that it hadn't been inadvertently disabled, but I know I've never purposefully set it to allow explicit content, so it's pretty messed up that this keeps happening.😑 It's like people are trusting tags when curating this stuff instead of actually listening to the music or some such thing. This is also one of the many reasons I refuse to pay for any other service tier.

 

A previous response to one of my responses advised that yall can't look into this if the incident is too old, but it didn't give a threshold.  So, how old is too old to report, plz?

 

Edit(2023-8-31): I've since found & double-checked my profile setting & confirmed that it is indeed set to NOT allow explicit content. It'll be nice when it functions reliably.

Also, I've still not received an answer about the time threshold. It'll also be nice when we can get folks who can be less laser-focused on a single part of multi-part post/thread responding to/answering inquiries.

Labels (2)
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25 Replies

alepine
Local Performer

Good morning, I am a teacher and am having the same problem.

AdamPandora
Community Manager
Community Manager

@alepine If you are experiencing issues with this, please follow up with the information requested in the accepted solution.

Thanks for working with me on this.

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Daniellerenee
Local Performer

I have the settings applied and it is letting my 10 year old listen to Sublime with full explicit lyrics 

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MariaPandora
Pandora
Pandora

Hi @Daniellerenee 

Welcome to the Community!

The explicit filter removes explicit language but not content on your stations. This means that you still may encounter adult themes and situations.

Also, the explicit filter will only apply to your stations; it doesn't apply to podcasts or any on-demand content. You can identify podcasts or songs with explicit language by a red "E" label in the episode/song title.

So, to avoid listening to any explicit song on demand, I'd suggest to verify it is the clean version or that it doesn't has the red "E" label before you press Play.

That said, if you are listening to the explcit version of the song when using your stations, please follow up with the information requested in the accepted solution.

Thanks for working with me on this.

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Elprez44
Local Performer

I have the explicit filter on and curse words still come through but not all songs that are marked explicit. It’s random chaos, I have to listed to a song before adding to a playlist. 

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AdamPandora
Community Manager
Community Manager

@Elprez44 The next time this happens, please thumb down the explicit track(s), and make sure to grab a screenshot(s) of the now playing screen.

Once that is done, can you please follow up with the requested info below?

  • The device you are using to stream Pandora:
  • The name of the station where this occurred:
  • The name(s) of the artist(s):
  • The title(s) of the explicit track(s):
  • Confirmation that you were able to give the explicit track(s) a Thumbs down:
  • Were you listening using a Pandora Mode like Crowd Faves, Discovery or Deep Cuts?:
  • A screenshot of the explicit track that plays on your station:

Thanks for working with me on this. 🤝

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