I have a Pandora Premium Account and use it on my iPad. I have learned how to delete a "station:" and a "playlist" but cannot find a method or instructions on how to delete an "album". I tried to send an email to Pandora on my PC, but even though I fill in all the blanks correctly, and tap send, the message never gets sent - and Pandora does not provide telephone support so I'm stuck. Appreciate any help.
Moderator edit: Format
@Margot I took a look at the Pandora account connected to your Community profile, and I'm not seeing any albums in your collection.
Can you please send me a screenshot of what you are seeing?
Thanks for working with me on this. 🤝
I agree! The 3 dots DO NOT give the option of deleting an album cover. You'd think the Pandora people would realize this problem by now. Instead they (and others) provide the same old worthless 'steps'.
@fcoolidg I'm not seeing any albums in your collection to delete:
Did you already remove them after posting your message?
If not, can you please send me a screenshot of what you are attempting to delete?
Let me know.
Check out the accepted solution to this thread for instructions on how you can remove an album from your collection.
In order to remove an artist from your collection, you will need to delete all collected content by that artist (stations/songs/albums).
Hope this helps!
@jlnicholl Can you please send me a screenshot of what you are seeing on your end?
(Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments)
Thanks for working with me on this.
when I pull up the album, I go to the three dots open up to three dots and there is no indication of showing how to remove the album. Period. Period and I still don’t have an answer.
@jlnicholl What is the make and model of the device you are using?
Also if you are able to send me a screenshot of what you see after clicking on the three dots, that would be very helpful in confirming what is happening.
@nsegelstein I do see you have an open case with our support team regarding this issue.
If you have any additional questions, please make sure to reply back directly to the email they sent you, and they will be happy to further assist.
Thanks for being a part of the Community!