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How to edit thumb ratings

cb
Local Performer

Hello, I accidentally hit the "thumbs down" on my phone... can I restore the song back into my playlist?

 

Moderator Edit: Edited title for clarity

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45 Replies

AdamPandora
Moderator
Moderator

@User1234 You should be able to edit your thumb ratings by following the instructions provided in the accepted solution to this thread.

Here is a screenshot of where you can find the option to delete a track once you navigate to your thumbed down tracks: Screen Shot 2021-08-26 at 11.48.51 AM.png

Let me know if you continue to run into issues with this.

Adam | Community Moderator

Let's share music in the Playlist Swap

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User1234
Underground

I was hoping for a solution accessible from the pandora application on my smart phone.

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AdamPandora
Moderator
Moderator

@User1234 Here's how to edit Thumbs from your phone:

  1. First, visit My Collection to view your stations list.
  2. Tap on the name of the station you'd like to edit. 
    • Since you're a free listener, this will start your station, so tap either the thumb icon or the small "i" (in the upper right corner of your screen) to continue to the station's backstage page.
  3. From the station's backstage page, tap on the Edit icon (the small pencil to the left of the play button) to edit your station.
  4. Scroll down to either your Thumbed Up Songs or your Thumbed Down Songs.
  5. Tap the 'X' beside whichever Thumbs you'd like to remove.

Let me know if you continue to run into issues with this.
 

Adam | Community Moderator

Let's share music in the Playlist Swap

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User1234
Underground

As soon as I select the station the message/alert "This station is not currently available. Please choose another station instead." immediately pops up. I click on OK to dismiss the alert but that also un-selects the station, so there isn't that small "i" I would normally see with the other stations. I also tried upgrading my subscription since you indicated this may be happening because it is a non-paying account but that didn't seem to have any effect either.

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AdamPandora
Moderator
Moderator

@User1234 Sorry for your continued trouble.

To clarify, I didn't mention that the error was occurring due to your account not being upgraded - I was only providing specific instructions on how to edit thumb ratings with the free service.

This being said, you should still be able to bypass that error message to get to your station details and edit your thumb ratings.

Rather than editing your thumb ratings from your phone, can you please try logging into your account on a computer to remove those thumb ratings?

Let me know if you continue to run into issues there.

Adam | Community Moderator

Let's share music in the Playlist Swap

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User1234
Underground

I agree, after the alert is dismissed one should have access to the station. All my attempts have failed so this is either not a viable option (with a free or paid subscription) or at least it isn't clear how to proceed.

I was able to gain access to this station via Chrome on my PC and that seemed to allow me to start removing thumbed down songs. There is no indication how many I need to remove before the station will start working again so I plan to remove some and then try the station. Repeat until it becomes available. It is also not clear how much time Pandora requires to react to the removed songs. Will the station start working immediately or do I need to wait overnight for some backend job to come along and do something to re-activate the station? One way or another, sooner or later, I expect I will get there.

My concern is that once the station is restored 80 percent or more of the songs it will start serving up will be these recently un-thumb downed songs. Pandora tends to repeat the same songs a lot. This is why I thumbed them down in the first place. I figure my only other option would be to put these songs on the shelf for a while. Is there any limit to the number of songs one can shelve? I wasn't expecting a limit to the number of thumbed down songs so I feel it prudent to ask if there are any other limits I should know about. If you have any suggestions for a better practice to avoid having to hear songs I don't like again and again, please share.

 

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