Hi @Jane06 Thanks for posting and sorry for any trouble with My Collection on your device.
To help further investigate, can you tell me a little more about your experience?
- The make and model of the device you're using when this happens.
- When selecting My Collection is the app unresponsive? Does it freeze?
- Can you share a screenshot or picture of what you're seeing when you run into trouble?
You can include a screenshot or picture directly in your response on community. Be sure to open a mobile or web browser when doing this. Responding to an email notification will not include a photo.
Thanks much!
