I was able to upgrade back to my family plan and all my collection disappeared and I can't readd them😭😭😭 Super stoked to have my family plan back!!
@ravynblayze6 It sounds like you may have multiple accounts set up if you are now seeing different content in your collection.
I will have someone from our support team reach out to you privately via email to help look into this further.
Please keep an eye out for their message.
It's the same account, it's weird cause I can add new songs to my collection that weren't on my others I already had but when I try to readd the ones that disappeared after I upgraded it says song added but it won't actually add it. Thank you for your help I'll keep an eye out! 😁