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My pandora Shuts off after a few minutes ,any ideas how to fix

raymirtimer
Local Performer

My pandora shuts down after about 2 minutes of playtime  how can I fix this

Labels (4)
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3 Replies

AdamPandora
Moderator
Moderator

@raymirtimer Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?

  1. If you are on a computer, are you listening from:
    • A Mac or Windows computer?
    • Our website, or the desktop app? If you're listening from our website, what browser are you using?
  2. If you are on a device, what is the make and model (and carrier, if applicable)?
  3. Is there an error message? If so, what does it say?
  4. Can you provide me with a screenshot of what you're seeing?

Thanks for working with me on this. 🤝

Adam | Community Moderator

Let's share music in the Music + Podcasts

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Havamarie
Local Performer

I am having the same problem. Most of the time the app shuts down completely when my screen shuts off. And sometimes it's random. It has been doing this since 4/22. Please help me! 

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AdamPandora
Moderator
Moderator

@Havamarie Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?

  1. If you are on a computer, are you listening from:
    • A Mac or Windows computer?
  2. If you are on a device, what is the make and model (and carrier, if applicable)?
  3. Is there an error message? If so, what does it say?
  4. Can you provide me with a screenshot of what you're seeing?

Thanks for working with me on this. 🤝

Adam | Community Moderator

Let's share music in the Music + Podcasts

0 Kudos